Worldwide Unified Communications and Collaboration 2016 Top 10 PredictionsThis IDC study provides IDC's predictions for the worldwide unified communications and collaboration (UC&C) market. It contains the collective views of IDC analysts on key trends and developments impacting this space in 2016 and the implications for end users and providers."Cloud-based communications and collaboration solutions are experiencing healthy double-digit growth rates as many businesses of all sizes (small, medium sized, and large) consider the advantages of leveraging a monthly subscription model (i.e., opex) for their next deployment," said Rich Costello, senior research analyst, IDC's Unified Communications and Collaboration. "But the future of the UC&C market lies in defining 'business outcomes' for customers by creating a better, more intuitive user experience through real-time communications, collaboration with context, and integrations with business systems and applications, no matter the location or the device."
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