Worldwide Sales Automation 2008 Vendor Shares: Salesforce.com Moves into Second-Place PositionIDCJune 14, 2009 14 Pages - SKU: IDC2298552 |
| Countries covered: Global This IDC study provides market sizing for the sales automation applications software market in 2008, revenue shares, the future market outlook, and guidance to CRM software vendors. "The economic downturn is not the time to stall the purchase, implementation, and use of sales force automation products. Organizations must allow the automation products to do what they do best — provide the internal consistency to help weather the storm." — Mary Wardley, program vice president, CRM Applications Research |
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