Worldwide Insurance Industry 2009 Top 10 Predictions

Table of Contents
Predictions
In This Report
Situation Overview
Future Outlook
Prediction #1: The Insurance Industry Will Dramatically Shift Shape in 2009. There Will Be Fewer But Larger Insurers; Europe and Asia/Pacific Will Be the New Power Centers.
Prediction #2: Enterprise Risk Management Will Become a Critical Competency in 2009. Thirty-Three Percent of the Top 100 Global Insurers Will Use ERM in 2009.
Prediction #3: Insurance Industry Regulation Will Get Globalized, Rationalized, and Homogenized. Europe Will Clear the Path to the Regulatory Future.
Prediction #4: Customer Service Will Be One of the Top 3 Insurance Industry Investments in 2009. Forty-Five Percent of the Top 100 Global Insurers Will Launch Customer-Centric Initiatives.
Prediction #5: Processes Will Get Polished in an Environment of Flat Insurance Industry IT Spend. Two-Thirds of North American Insurers Will Take on Process Improvement Initiatives.
Prediction #6: Being Informed Will Become the Cornerstone of Competitive Success. The Top 100 Global Insurers Will Build an Ability to Adapt.
Prediction #7: Changing Demographic Waves Will Wash Over the Status Quo. Twenty Percent of the Top 100 Global Insurers Will Look to New Avenues of Meeting Client Needs in 2009.
Prediction #8: Insurers Will Get Social (Networking, That Is). Twenty-Five Percent of the Top 100 Global Insurers Will Use the Digital Marketplace in 2009.
Prediction #9: Insurers Will Have Fewer Choices of Core Administrative Technology Providers in 2009. Lack of Capital and Clients Will Inhibit New Core Administrative Technology Entrants.
Prediction #10: Insurance Industry Innovation Will Bloom (Somewhat) in the Financially Strapped Marketplace. Twenty-Five Percent of the Top 100 Global Insurers Will Experiment with Spatial Information Management, Including Pay as You Drive, in 2009.
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