This IDC study examines the market for digital transformation professional services, which is forecast to grow rapidly (with a CAGR of 16.5%, this market is expected to reach $218 billion by 2020)."Projected spending growth in the digital transformation professional services has levelled off slightly compared with last year," says Gard Little, research director, Digital Transformation Professional Services Research. "In 2016, our discussions with clients, and the implementation providers they work with, highlighted the daunting nature of actually trying to change business processes and peoples' behavior-related projects in each of the four major subsegments of cloud, analytics, mobile, and social. However, almost all agree that more intense industry competition plus the availability of new and more mature technology offers will drive slight increases in related professional services spending growth over the forecast period."
IDC Market Forecast Figure
Advice for Technology Suppliers
Drivers and Inhibitors
Amount Organizations Use External Professional Services to Implement Digital Transformation Initiatives
Cloud, Analytics, Mobile, and Social Business–Related Software Adoption Rates
Organizational Resistance to Change Implicit in Digital Transformation