Worldwide CRM Applications 2008 Vendor Shares: Oracle and SAP Dominate the TopIDCJuly 18, 2008 19 Pages - SKU: IDC1862679 |
| Countries covered: Global This IDC study provides the market sizing for the worldwide CRM applications software market in 2007. It also provides the revenue shares along with the future market outlook and guidance for CRM software vendors. "Organizations can offset the impact of reduced workforces and resource restrictions precipitated by the economic conditions by judiciously adding CRM automation to key areas such as sales productivity and eservice." - Mary Wardley, research vice president, CRM Applications Research |
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