Western European Key Horizontal BPO Forecasts: 3Q09 UpdateIDCSeptember 20, 2009 13 Pages - SKU: IDC2464327 |
| Countries covered: Europe This IDC Forecast Update presents IDC's updated estimate and forecasts of the total market for the key horizontal (customer care, F&A, HR, and procurement) BPO services in Western Europe in 2008-2013. This document updates the forecast and analysis published in Western European Key Horizontal Business Process Outsourcing Forecast Update, July 2009 (IDC #BP60R9, July 2009). For discussion of the methodology used in this report, please see the section at the end of this document. |
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