Western Europe IS Outsourcing 2008 Market Estimates and 2009-2013 ForecastIDCMay 12, 2009 25 Pages - SKU: IDC2283121 |
| Countries covered: Europe This IDC study answers the following questions:
"The IS outsourcing market's growth rate is less impacted by the fallout from the credit crunch and the challenging economic situation. However, growth across the forecast period will continue to slow because of continued price deflation, fierce competition, the emergence of low-cost disruptive forms of service delivery and the growing saturation in the large enterprise segment," says Jennifer Thomson, research manager, IDC European Services. She continues, "Vendors should position IS outsourcing services to take advantage of the downturn and center discussions with clients around how to drive down costs and reduce capital expenditure, in parallel to bringing value to the business. This that vendors should market IS outsourcing as a "low-cost" service, highlight the message of sustainable operational excellence using a combination of new technologies, emphasize a shorter ROI window, and push post-M&A integration services." |
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