Table of Contents
Energy Insights Opinion
In This Report
Methodology
Situation Overview
The Effect of Feedback on Behavior
What Customers Want ? Survey Results
What the Bill Looks Like Now
Figure: Current Bill Format
Figure: Information Currently Available on Monthly Electric Bill
What Customers Want on Their Bills
Figure: Preferred Bill Format
Table: Preferred Bill Format by Type of Current Bill Received (% of Respondents)
Figure: Example Image of Current Month's Energy Use Compared with Last Year's Energy Use
Figure: Value of Information on Monthly Electric Bill
The Impact of Bill Information on Customer Behavior
Figure: Perceived Effect of Bill Information
Future Outlook
Essential Guidance
Actions to Consider
Learn More
Related Research
Appendix: Examples of Energy Information
Figure: Example Image of a Summary of Your Last 12 Months of Energy Use
Figure: Example Image of a Breakdown of Your Household's Energy Costs by Major Appliance
Figure: Example Image of Tips for Saving Energy and/or Reducing Energy Footprint
Figure: Example Image of the Percentage of Heating You Used Each Month of a 12-Month Period
Figure: Example Image of Your Average Hourly Lighting Usage Each Month for a 12-Month Period
Figure: Example Image of the Percentage of Cooling You Used Each Month of a 12-Month Period
Figure: Example Image of Your Current Month's Energy Use Compared with Your Neighborhood or a Group of Households Similar to Yours
Figure: Example Image of the Mix of Energy Resources Used to Generate Your Household's Electricity
Synopsis
