Technology Selection: An IDC Government Insights Study - CRM Trends in Western Europe's Government Sector


November 2, 2011
18 Pages - SKU: IDC6708614
License type:
Worldwide CRM Applications 2013–2017 Forecast and 2012 Vendor Shares: A Stable Market in a Period of Renewal
6/2/2013 | published by: IDC
This IDC study provides an updated market sizing for the worldwide CRM applications market based on completed revenue modeling and a revised forecast for the market over a 10-year period, with a 5-year forecast (2013–2017)  |  read more...
$4,900.00
Western Europe CRM Applications 2013–2017 Forecast
6/3/2013 | published by: IDC
This IDC study analyzes and sizes the Western European CRM applications market from 2010 to 2012, with a forecast for 2013–2017. The study segments the CRM applications market by functional market (four functional markets), company  |  read more...
$4,500.00
Customer Relationship Management (CRM) Market & Social CRM (Social Monitoring; Social Listening; Social Mapping; Social Measurements; Social Engagement; Social Middleware) – Global Advancements, Forecasts & Analysis (2013 – 2018)
6/3/2013 | published by: MarketsandMarkets
CRM has become a vital part for various functions across global enterprises. Advancements in Social CRM have made it faster, reachable and have also brought in vital information on business analytics. Enterprises are adopting social  |  read more...
$4,650.00
CRM Market in India 2013
5/23/2013 | published by: Netscribes (India) Pvt. Ltd.
The new report, ‘CRM Market in India’ , states that over the years CRM has evolved from point solution to 360 degree enterprise-wide initiative in India. As of now, CRM implementation in India is mainly focused  |  read more...
$850.00
Global Collaboration Services Market 2012-2016
5/17/2013 | published by: Infiniti Research Limited
TechNavio's analysts forecast the Global Collaboration Services market to grow at a CAGR of 9.18 percent over the period 2012-2016. One of the key factors contributing to this market growth is the increased need to  |  read more...
$2,000.00
Worldwide and U.S. Outsourced Customer Care Services 2013–2017 Forecast
5/27/2013 | published by: IDC
This IDC study provides IDC's forecast for the worldwide outsourced customer care services market for 2013–2017. This study highlights key assumptions and drivers that are creating changes and driving growth in this market. IDC expects  |  read more...
$4,500.00
Mobile Sales Force Automation (SFA) Markets
4/25/2013 | published by: Frost & Sullivan
The North American mobile sales force automation (SFA) market is in a state of flux. These solutions extend SFA, and sometimes, other customer relationship management (CRM) capabilities to a sales employee's smartphone and/or tablet, enhancing  |  read more...
$6,000.00
Business Analytics & Enterprise Software Publishing in the US - Industry Risk Rating Report
4/24/2013 | published by: IBISWorld
Industry Risk Ratings Synopsis This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Business Analytics & Enterprise Software Publishing in the US industry. Industry Risk is assumed to be 'the difficulty,  |  read more...
$1,020.00
Big Data in Healthcare
4/1/2013 | published by: Mind Commerce Publishing
Medical data represents a large, rapidly growing, and mostly unstructured data residing in multiple locations including lab and imaging systems, physician notes, medical correspondence, claims, CRM and financial systems. With resizing costs with the healthcare  |  read more...
$995.00
Customer Relationship Management (CRM) Software Market in China 2012-2016
4/30/2013 | published by: Infiniti Research Limited
Customer Relationship Management (CRM) Software Market in China 2012-2016 TechNavio's analysts forecast the Customer Relationship Management (CRM) Software market in China to grow at a CAGR of 15.64 percent over the period 2012-2016. One of the  |  read more...
$2,000.00