In This Study Study OverviewBrief Description of the SolutionBrief Description of RespondentsSituation Overview Macroeconomic SituationIT Expenditure ProfileLeading ChallengesSolution Architecture Solution ComponentsFuture Outlook Technology InfrastructureIT Spending OutlookMarket ContextEssential Guidance Actions to ConsiderIT Vendors Must Cater to the Evolving Operational Context Within MEA GovernmentsGovernment IT Decision Makers Should Monitor Technology Developments in Terms of Strategic GoalsLearn More Related ResearchSynopsisTable: Key Economic Indicators for the Middle East and Africa Region, 2009–2011 Table: IT Spending by the Government Sector in the Middle East and Africa: Comparison of the 2011–2015 and 2010–2014 Forecasts (US$M) Figure: Geographical Representation Figure: Number of PCs in Organization Figure: Status of Organization Operations Figure: IT Spending by Technology in Government Sector in the MEA Region, 2010 (US$M) Figure: IT Spending (US$M) in the Government Sector Vertical by Technology in MEA Region, 2010 Figure: Leading Challenges Figure: Organizational Attitudes toward Change Figure: Top Strategic Initiatives Figure: Operational Management Approach Figure: Projected Operational Changes Figure: IT Expenditure Drivers (Mean Score) Figure: Technologies Considered for Projects Figure: Expected Change in Total Annual IT Budget Figure: 2011 Spending on IT Products and Services Purchased from Third-Party Companies Figure: IT Spending in Government Sector in the MEA Region: Comparison of 2011–2015 and 2010–2014 Forecasts (US$M)
Technology Selection: The Best Bang for the Buck - Operational Efficiency and Cost-Optimization Driving Technology Selection Within the Middle East and Africa Government Sector
This IDC Government Insights report presents a detailed view of the evolving IT environment across the Middle East and Africa (MEA) from the perspective of government IT decision makers. This study provides in-depth analysis of MEA government sector CIOs' leading organizational challenges, including their approaches to managing change, as well as key strategic initiatives and expected operational changes, technologies being considered for implementation over the next 12 months, and expected IT expenditure levels.
"Efforts by MEA government organizations in the past to automate as many services as possible without sufficient planning have not provided the desired result of enhancing government effectiveness. On the contrary, many organizations have ended up with siloed solutions that have proven to be redundant. CIOs within the government sector must learn from past mistakes and focus on implementing an overarching strategy as they now look to standardize and optimize applications and services throughout their organizations." - Senior Research Analyst Mukesh Chulani, IDC Government Insights Middle East, Africa, and Turkey