Technology Selection: The Best Bang for the Buck - Operational Efficiency and Cost-Optimization Driving Technology Selection Within the Middle East and Africa Government Sector

This IDC Government Insights report presents a detailed view of the evolving IT environment across the Middle East and Africa (MEA) from the perspective of government IT decision makers. This study provides in-depth analysis of MEA government sector CIOs' leading organizational challenges, including their approaches to managing change, as well as key strategic initiatives and expected operational changes, technologies being considered for implementation over the next 12 months, and expected IT expenditure levels.

"Efforts by MEA government organizations in the past to automate as many services as possible without sufficient planning have not provided the desired result of enhancing government effectiveness. On the contrary, many organizations have ended up with siloed solutions that have proven to be redundant. CIOs within the government sector must learn from past mistakes and focus on implementing an overarching strategy as they now look to standardize and optimize applications and services throughout their organizations." - Senior Research Analyst Mukesh Chulani, IDC Government Insights Middle East, Africa, and Turkey