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This IDC Insight looks at T-Systems' strategy and transformation to an agile IT service provider from a captive telecom services-oriented giant with a traditional portfolio that hoped but failed to be sold just a few years ago. We focus specifically on the IT services side as this has been the weakest side of T-Systems' capabilities, whereas the "C" — the telecom services side, has always been strong. This Insight answers the following questions: How is the new T-Systems positioned? Where is it heading? How will it get there?? |
