This IDC study looks at the findings of IDC Canada's 2013 BITAPn1 survey on internal social business in Canada. IDC examines the adoption of a number of different social technologies, comparing executive and managerial involvement in social initiatives; organization behavior changes, which departments and business processes are opting into social; and even how social is getting into Canadian businesses. This study details the benefits and challenges discovered by current users of social technologies. We highlight the individual roles involved in decision making around the launch of social initiatives, the potential for hiring around social, and the use of social by the human resources department. Finally, we present the competitive overview and current forecast for enterprise social networks in Canada.
"While Canadian organizations have embraced social business, we are still at a very early stage of adoption. The data we see in this survey indicates that Canadian firms are slipping behind. We need to move past social experiments and pilots rapidly, using the lessons learned elsewhere to slingshot our social initiatives to success," says Nigel Wallis, research director, Enterprise Software and Application Solutions.