Drawing on the results of IDC's European Vertical Market survey, carried out between April and July 2011 in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.) among 2,044 companies with more than 20 employees, this study focuses on vertical markets' current and future IT solutions' adoption, with a specific focus on ERP, CRM, unified communications, BI and analytics, content management, and storage technologies. Results are given for total Western Europe for the following vertical markets: financial services, discrete manufacturing, process manufacturing, telecom/media, utilities/oil and gas, retail/wholesale, business services (including transportation), healthcare, and government (including education).
"Survey results indicate that in 2012, the demand for storage, ERP, and CRM will be healthier than for other solutions areas, with the opportunity map differing considerably from a vertical market perspective. Nonetheless, as pressure mounts given the fast aggravation of economic conditions, companies could hold back some planned investments and become more selective and cautious in their IT solutions uptake, " said Nina Bonagura, senior research analyst, European Vertical Markets.
IT Solutions — A Look at 2012 Priorities and Investment Plans Among Western...
February 01, 2012
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