Table of Contents
IDC Opinion
In This Study
Methodology
SITUATIOn Overview
Vertical Market Overview
Number of SMBs and Employees by Industry
Figure: U.S. Number of SMBs by Vertical Industry, 2007
Figure: U.S. Number of Employees per SMB by Vertical Industry, 2007
Annual Revenue by Industry
Revenue Growth Rates
Table: U.S. SMB Revenue, Number of Employees, and Revenue per Full-Time Employee by Vertical Industry, 2007
Table: U.S. SMB Revenue, Number of Employees, and Revenue per Full-Time Employee by Vertical Industry, 2007
Table: U.S. SMB Change in Annual Revenue Growth in the Last 12 Months by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Change in Annual Revenue Growth in the Last 12 Months by Vertical Industry, 2007 (% of Respondents)
Profile of Internet Access and Use by SMB Verticals
Online SMBs
Internet Connection Types
Number of High-Speed Internet Lines
Table: U.S. SMB Internet Access Connection Type by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Internet Access Connection Type by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Method of High-Speed Internet Access by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Method of High-Speed Internet Access by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Planned Method of High-Speed Internet Access in the Next 12 Months by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Planned Method of High-Speed Internet Access in the Next 12 Months by Vertical Industry, 2007 (% of Respondents)
Figure: U.S. SMB Number of High-Speed Internet Lines by Vertical Industry, 2007
Monthly Internet Access and Operation and Maintenance Charges
Figure: U.S. SMB Monthly Spending on Internet Access by Vertical Industry, 2007
Figure: U.S. SMB Monthly Spending on Internet Maintenance and Operation by Vertical Industry, 2007
Internet Telephony
Company Attitudes Toward Internet Protocol Telephony
Influences on IP Telephony Service Adoption
IP Telephony Service Providers
Company Attitudes Toward IP Telephony Equipment
Table: U.S. SMB Attitudes Toward Internet Telephony by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Attitudes Toward Internet Telephony by Vertical Industry, 2007 (% of Respondents)
Table: Influences on U.S. SMB Internet Telephony Adoption by Vertical Industry, 2007 (% of Respondents)
Table: Influences on U.S. SMB Internet Telephony Adoption by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Internet Telephony Vendor Preference by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Internet Telephony Vendor Preference by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Attitudes Toward Internet Telephony Equipment by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Attitudes Toward Internet Telephony Equipment by Vertical Industry, 2007 (% of Respondents)
Internet Resources
Online Selling and Internet Promotion
Online Sales and Promotions
Table: Internet Resource Providers Currently Used by U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
Table: Internet Resource Providers Currently Used by U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
Table: Internet Promotional Practices Currently Used by U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
Table: Internet Promotional Practices Currently Used by U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
Table: Internet Promotion Practices U.S. SMBs Intend to Add in the Next 12 Months by Vertical Industry, 2007 (% of Respondents)
Table: Internet Promotion Practices U.S. SMBs Intend to Add in the Next 12 Months by Vertical Industry, 2007 (% of Respondents)
Online Selling Methods
Table: U.S. SMB Current Online Selling Methods by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Current Online Selling Methods by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Planned Online Selling Methods in the Next 12 Months by Vertical Industry, 2007 (% of Respondents)
Table: U.S. SMB Planned Online Selling Methods in the Next 12 Months by Vertical Industry, 2007 (% of Respondents)
Future Outlook
Essential Guidance
Table: U.S. SMB Characteristics by Vertical Industry, 2007
Table: U.S. SMB Characteristics by Vertical Industry, 2007
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Related Research
Methodology
Synopsis
