Russia Business Solutions and Infrastructure Management Services 2005-2009 Forecast and 2004 Vendor Shares

Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Figure: Spending (US$M) on Infrastructure Management Services and Business Solutions in Russia, 2004 and 2009
Definition of Infrastructure Services and Business Solutions
Infrastructure Management Services
Business Solution Services
Situation Overview
IT Environment Overview
Information Technology Market Overview
Table: Overview of IT Spending in Russia, 2004
Drivers
Inhibitors
Outlook for 2005
Overview of the Infrastructure Management Services and Business Solutions Market in Russia
Table: Overview of the Infrastructure Management Services and Business Solutions Market (US$M) by Solution Category in Russia, 2004
Figure: Overview of the Infrastructure Management Services and Business Solutions Market According to Segment in Russia, 2004
Emergence of Solution Services in Russia
Strong Competition in Russian Solutions Market
Consolidation and Human Resources Constraints
Share of Back-Office Solutions Will Decline Due to Verticalization
Holistic View of the Solutions Market
IT Infrastructure Management Services
Figure: Overview of Infrastructure Management Services in Russia, 2004
Figure: Overview of Infrastructure Management Services in Russia by Vendor, 2004
Information Security Services
Drivers
Inhibitors
Table: Vendor Market Share of Information Security Services Revenue (US$M) in Russia, 2004
IDC Analysis
Mission-Critical and Recovery Services
Drivers
Inhibitors
Table: Vendor Market Share of Mission-critical and Recovery Services Revenue (US$M) in Russia, 2004
IDC Analysis
Storage Services
Drivers
Inhibitors
Table: Vendor Market Share of Storage Services Revenue (US$M) in Russia, 2004
IDC Analysis
Business Solutions
Figure: Overview of Business Solutions Services in Russia, 2004
Figure: Overview of Business Solutions Services by Vendors in Russia, 2004
Back-Office Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Back-Office Solution Services Revenue (US$M) in Russia, 2004
IDC Analysis
Front-Office Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Front-Office Solution Services Revenue (US$M) in Russia, 2004
IDC Analysis
Supply Chain Management Services
Drivers
Inhibitors
Table: Vendor Market Share of SCM Solution Services Revenue (US$M) in Russia, 2004
IDC Analysis
Enterprise Portal Services
Drivers
Inhibitors
Table: Vendor Market Share of Enterprise Portal Solutions Services Revenue (US$M) in Russia, 2004
IDC Analysis
Business Intelligence/Analytics Solutions Services
Drivers
Inhibitors
Table: Vendor Market Share of Business Intelligence, Analytics Solution Services Revenue (US$M) in Russia, 2004
IDC Analysis
Document and Content Management Services
Drivers
Inhibitors
Table: Vendor Market Share of Document and Content Management Solution Services Revenue (US$M) in Russia, 2004
IDC Analysis
Profiles of the Leading Solutions Providers in Russia
IBS
Business Solutions Portfolio
Infrastructure Management Services Portfolio
Contracts/Clients/Partners
Table: Overview of IBS' Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis - IBS
Borlas
Infrastructure Management Services Portfolio
Business Solutions Portfolio
Contracts/Clients/Partners
Table: Overview of Borlas' Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis - Borlas
Lanit
Business Solutions Portfolio
Infrastructure Management Services Portfolio
Contracts/Clients/Partners
Table: Overview of Lanit's Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis - Lanit
Croc
Infrastructure Management Services Portfolio
Business Solutions Portfolio
Contracts/Clients/Partners
Table: Overview of Croc's Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis - Croc
Parus
Business Solutions Portfolio
Contracts/Clients/Partners
Table: Overview of Parus' Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis - Parus
Future Outlook
Forecast and Assumptions
Table: Key Forecast Assumptions for the Infrastructure Management Services and Business Solutions Market, in Russia, 2004-2009
Table: Forecast and Analysis of the IT Infrastructure Management Services and Business Solutions Market According to Segment in Russia, 2004-2009
Figure: Growth Rates of IT Infrastructures Services by Solution Category in Russia, 2004-2009
Information Security Services
Mission-Critical and Recovery Services
Storage Services
Figure: Growth Rates of Business Solutions by Solution Category in Russia, 2004-2009
Back-Office Solutions Services
Front-Office Solutions Services
Supply Chain Management Services
Enterprise Portal Services
Business Intelligence, Analytics Solutions
Document and Content Management Services
Mapping Solution Services to IDC's Foundation Markets
Combined Systems Integration
Application Consulting and Customization (ACC) and Custom Application Development (CAD)
IT Consulting
Combined Outsourcing Categories
IDC Leadership Grid: Business Solutions and Infrastructure Services in Russia
Market Maturity (X Axis)
Growth Potential (Y Axis)
Figure: IDC Leadership Grid: Business Solutions and Infrastructure Services in Russia
Essential Guidance
Focus on Large Customers or Secure Niche
Develop Vertical Expertise
Develop Business Processes Expertise
Show Customers Real Benefits Regarding Business Solutions
Educate Customers About Infrastructure Solutions
Learn More
Related Research
Definitions of IT Infrastructure Solutions
Information Security Services
Consulting
Implementation
Management Services
Response Services
Education and Training Services
Mission Critical and Recovery Services
Storage Services
Direct Attachment
Network Attachment
Consulting
Implementation/Integration
Management Services
Support
Definitions of Business Solutions
Exceptions
Technologies
Front-Office Solutions
Front-Office Segments
Customer Interaction
Call Centers
Customer Contact Centers
Sales Automation
Marketing Automation
Note on Web-Based CRM
Exceptions
Supply Chain Management Services
Exceptions
Business Intelligence, Analytics Solutions
Exceptions and exclusions
Document and Content Management
Exceptions and Exclusions
Enterprise Portal Services
Consulting
Implementation
Operations
Methodology
Methodology Overview
Research Sources
Synopsis