Profile of Former Broadband Households Currently Using Dial-Up Internet Access

Table of Contents
IDC Opinion
In This Insight
Situation Overview
Methodology
Previous Broadband Usage
Figure: Use of Internet Access Technologies Other than Dial-Up at Home
Price and Availability
Figure: Primary Reason for Disconnecting Broadband by Type of Broadband Access
Figure: Reason for Selecting Current Internet Service Provider
Figure: Reasons for Switching Internet Service Providers by Type of Broadband Access
ISP Satisfaction
Intent to Churn
Figure: Factors Influencing Respondents' Decision to Change Internet Service Providers
Broadband Migration
Figure: Importance of Factors Encouraging Broadband Migration
Figure: Factors Discouraging Broadband Migration
Online Activities
Figure: Activities Done Online
Respondent Demographics
Table: Demographic Snapshot of Former Broadband Respondents Who Currently Have Dial-Up Internet Access
Future Outlook