Table of Contents
Financial Insights Opinion
In This Report
Methodology
Primary Research: North American Businesses
Primary Research: North American Financial Institutions
Other Sources
Situation Overview
Introduction
Study Goals
Business Survey Goals and Objectives
Bank Survey Goals and Objectives
Survey Results, Part One: The Corporate Experience
Top Business Priorities
Figure: Top Corporate Finance-Related Business Priority by Country
Figure: Top Corporate Finance-Related Business Priorities by Country
The Value-Add Beneath the Surface
A/R and A/P Investment Impacts
Accounts Receivable
How Will A/R Benefits Be Realized?
Figure: Corporate Perception of Investment Impact on Accounts Receivable Processes by Country
Figure: Corporate Expected Benefits of Investment in Accounts Receivable Processes
Accounts Payable
Figure: Corporate Perception of Investment Impact on Accounts Payable Processes by Country
How Will A/P Benefits Be Realized?
DSO and DPO as Measures of Need
Figure: Average Annual Days Sales Outstanding by Vertical Industry
Figure: Average Number of Days from Purchase Order Issuance to ERP
The Banking Relationship
Figure: Expected Change in Dependence on Banks for Payments Processing Capability over the Next Two Years
Banks as Partners in the Financial Supply Chain
Figure: Banks as Partners in Financial Supply Chain Processes
Financial Institutions Are Not Regarded as Outsourcers
Figure: Top 3 Criteria for Evaluating Outsourcing Partners for Working Capital and Financial Supply Chain Processes
Survey Results, Part Two: The Bank Experience
Bank Study Goals
Top Business Priorities of the Corporate Bank
Difficulty in Focusing on Growth
Figure: Banks' Top Strategic Business Priorities over the Next 12-24 Months
Corporate Bank Comparative Priorities ? Lines of Business
Figure: Banks' Priority of Investment over the Next 12-24 Months by Line of Business
Figure: Banks' Priority of Investment over the Next 24-36 Months by Line of Business
Near-Term Specific Line-of-Business Priorities
Figure: Banks' Business Priorities for the Upcoming Fiscal Year
Near-Term Line-of-Business Challenges Require Long-Term Solutions
Inward Focus Inhibits Progress
Figure: Banks' Technology and Business Challenges in Achieving Overall Business Priorities by Line of Business
Integrated Supply Chain Concept Validation
Figure: Integrated Financial Supply Chain Concept
Table: Banks' Understanding of Financial Supply Chain Concepts
No Bank Leaders in Supply Chain Mindshare of Businesses
What Banks Think Customers Want
Pain in the Middle
Figure: Banks' View of Corporate Customer Demands by Segment
Barriers to Revenue from the Supply Chain
Lack of a Clear Financial Supply Chain Strategy in Banking
Figure: Banks' Barriers to Realizing Revenue from the Financial Supply Chain
Preparing Operations for Supply Chain Execution
Figure: Status of Banks' Technology Initiatives
How Advanced Are Supply Chain Initiatives?
Banks Have Shifted from a Build to a Buy Mentality
Banks See Opportunities from Payments
Figure: Banks' Perception of the Importance of Financial Supply Chain Areas
Future Outlook
Industry Impact
Essential Guidance
Actions for Financial Institutions
Actions for Vendors
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Related Research
Synopsis
