Outlook 2003 Highlights: Increasing Your Odds of Success

At our Outlook 2003 Conference, we considered where the retail energy industry is heading. What technologies, strategies, and business activities are utilities and other energy providers betting on? With the retail energy industry in a state of flux, industry leaders are looking at several possible plays, depending on what rules of the game emerge from policy makers and regulators at the federal and state level. Several major themes that recurred throughout the conference include:

How transmission and distribution infrastructure needs will be addressed - and who will pay for it The need to better educate and communicate with customers What existing and developing technologies will support business activities and communication - and provide new opportunities for energy companies