In This Study Situation Overview Benefits of Unified Communications And CollaborationThe Impact of Unified Communications and Collaboration on Business ProcessesUnified Communications and Collaboration in the MidmarketLeading Vendors: Rolling out Solutions for MidmarketsBundled Solutions and Partnerships with Strategic Integrators: Making Unified Communications "Easy" for BuyersCloud: an Opex Friendly OptionFuture Outlook Essential Guidance Learn More Related ResearchSynopsisTable: Unified Communications And Collaboration Spending Intentions Over the Next 12 Months (%) Table: Benefits Organizations Hope to Achieve with Unified Communications and Collaboration (%) Table: Business Process Most Positively Impacted by Unified Communications and Collaboration (%) Table: Most Important Criteria for Vendor Selection (%)
Midmarket Opportunities for Unified Communications and Collaboration: In Need of Modernization
This IDC study describes opportunities and potential in the fast-growing midmarket segment for the unified communications and collaboration (UC&C) market. It discusses the challenges and buyers' expectations, as well as what vendors should do to succeed in this segment.
"UC&C has been the dog that has never barked, especially in the midmarket segment," says Adrian Dominic Ho, Principal, Telecom and Managed Services, Networking. "However, this segment is poised to grow strongly as midmarket organization go through a refresh cycle as well as an expansion across the region," Ho adds.