This document presents IDC's predictions for the Middle East business network services market in 2013. The themes and predictions will inform our research throughout the year. Countries included in this study are Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, KSA, and the UAE.
"In 2013, IDC expects to see a transformation in the Middle East in regard to both the demand and delivery of communications services. Cloud, mobility, social media, and M2M will shape communication strategies for organizations in the region. Service providers will need to expedite the realignment of their product and service portfolios to match these market opportunities. They must continue to evolve, from being just a communications provider to being an enterprise solution provider with the ability to offer innovative and bundled solutions." – Senior Research Analyst Bhanu Chaddha, Telecommunications, IDC Middle East, Africa, and Turkey