Mastering Before Selling: ec4u's Innovative Approach to CRM in the Cloud


January 9, 2013
11 Pages - SKU: IDC4940507
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This IDC Partner Profile assesses ec4u expert consulting ag, a platinum Oracle partner for CRM in the German-speaking regions of Europe. With over 170 employees in total and more than 70 certified Oracle consultants, ec4u is recognized as a Specialized Applications Partner for Oracle Germany and the participation in the Early Adopter Program for Oracle Fusion CRM is evidence of its leadership in the field of CRM. This study highlights the growing importance of these local partnerships and alliances, and how they can be leveraged to improve customer services in these fast-developing IT markets.


IDC Opinion
In This Vendor Profile
Situation Overview
Company Overview
Company Strategy
Implementation Experiences: ec4u's Siebel2FusionCRM Integration
Pre-Fusion CRM Marketing: ec4u Status Quo
Project Details
Early Adopter Benefits for ec4u
Next Steps: Mobile … and Creating the Oracle Fusion CRM Practice
FUTURE OUTlook
Essential Guidance
Advice for ec4u
Learn More
Related Research
Table: ec4u: Fast Facts
Table: ec4u: Recent Deals (as of 2011/2012)
Figure: Overview of ec4u's Strategy and Business Consulting Service Offerings
Figure: Overview of ec4u's CRM, BI, and Integration Services
Figure: Siebel2Fusion Alignment

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