Impact of Training on Network Administration: Certification Leads to Operational Productivity

IDC
November 2, 2009
11 Pages - SKU: IDC2496178

This IDC study presents survey results that describe the positive impact that an increased number or concentration of certifications has on IT team performance. Specifically, this research suggests that functional IT competence, as measured by certifications, positively impacts IT organizational performance in deployment, development, management, security, support, and storage functions.

"The percentage of relevant certifications a team holds is a reliable measure of an IT team's functional capability. Each new certification increases team performance. Teams with a higher percentage of certified members consistently outperform teams with fewer certified members," says Cushing Anderson, program vice president, IT Education and Certification Research.




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