This IDC update is a special double issue for February and March 2011. It examines a number of small and medium-sized business (SMB) initiatives in a variety of areas including service and support; collaboration tools, unified communications, and VoIP solutions; security services; desktop and notebook PCs; CRM, ERP, and business analytics software; and channel partner programs:
IDC Small and Medium-Sized Business Market Update: February and March 2011
April 10, 2011
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