IDC's Managed Network Services Framework and Taxonomy, 2008

This IDC study presents IDC's preliminary framework for research and analysis of managed network services (MNS) market trends and opportunities. The document provides definitions and classifications of MNS activities, lays out an initial MNS market model, and offers insights into the MNS supply chain and competitive landscape.

"The term managed services broadly applies to a service model in which customers take a 'do-it-for-me' approach to a given task. IDC will be examining a subset communications-centric managed services, which we refer to as managed network services." - Melanie Posey, research director, Hosting and Telecom Markets and Curtis Price, vice president, Communications Infrastructure