Table of Contents IDC Opinion In This Buyer Case Study Situation Overview Organization OverviewChallenges and SolutionChallenges in the Caseworker Adoption CurveResultsEssential Guidance Learn More Related ResearchFigure: In-Home Visit Performance Metrics, September 2008–December 2010
Foster Care Transformation: Empowerment Leads, Process and Technology Enable
This IDC Buyer Case Study highlights how Our Kids, a nonprofit 501(c)(3) agency, continues to work on ways to improve the speed, efficiency, and quality of out-of-home child care services as part of its long-term effort to overhaul the foster care system for the Miami-Dade and Monroe counties of the State of Florida. This Buyer Case Study identifies progress in solutions available in servicing caseworker and attorney constituencies, the issues faced in pushing toward 100% adoption across caseworkers, benefits realized, and how investing in a partnership with a service provider like AT&T continues to leverage its scale and integrated communications expertise that enables Our Kids to drive a very low-cost child care solution. This Buyer Case Study updates "Our Kids" Transforms Foster Care Program with AT&T Partnership: Innovates with Mobility Solution (IDC #219739, August 2009).