Firstsource Solutions Limited: Bringing Global Best Practices to the India Market


May 1, 2012
13 Pages - SKU: IDC3874139
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Countries covered: India

This IDC Vendor Profile analyzes Firstsource Solutions Limited (FSL), a pure-play BPO company focusing on CRM, by reviewing the company's solutions portfolio, value proposition, and key success factors. In addition, the profile discusses the potential market opportunities for the company.

This study is part of IDC's drive to assess the maturity of BPO services or solutions offered by key players, with the intent of forming an overall view of the market.




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