Enterprise Social and Collaborative Technologies: Canadian Internal Business Usage
This IDC study provides an overview of Canadian usage of internal-facing social and collaborative technologies. The content of this document is derived largely from IDC's social and collaborative applications survey included in the 2014 BITAP n1 survey. Insights and recommended actions for customers and vendors are included to help vendors grow their Canadian market share and to help businesses implement successful social initiatives.
"Canadian adoption of social and collaborative technologies continues to grow, although at a pace that continues to lag behind that of other countries. Experiments and pilot programs still dominate; however, compelling survey results show sizable growth in the business benefits realized by these experimental and pilot implementations, opening the opportunity for organization-wide initiatives. As more and more companies successfully quantify the ROI on their investments, IDC expects solution adoption to accelerate," says Mira V. Perry, research manager, Canadian Enterprise Applications.