Czech Republic Business Solutions and Infrastructure Management Services 2005-2009 Forecast and 2004 Vendor Shares

Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Figure: Spending (US$M) on Infrastructure Services and Business Solutions in the Czech Republic, 2004 and 2009
Definition of Infrastructure Services and Business Solutions
Infrastructure Services
Business Solution Services
Situation Overview
IT Market Overview
Table: Overview of IT Spending (US$M) in the Czech Republic, 2004
IT Environment
Drivers
Inhibitors
Overview of the Infrastructure Services and Business Solutions Market in the Czech Republic
Table: Overview of the Business Solutions and IT Infrastructure Management Services Market (US$M) by Solution Category in the Czech Republic, 2004
Figure: Overview of the Infrastructure Services and Business Solutions Market According to Segment in the Czech Republic, 2004
Technology as a Means to Meet Business Objectives
Solution Services Still Represent a Dynamic Market in the Czech Republic
Competitive Solutions Market in the Czech Republic
Preconfigured, Low Maintenance Solutions Still Sought
New Competition in the Czech Solutions Market
Greenfield Investment Drives Czech Infrastructure Services Market
Infrastructure Services
Figure: Overview of Infrastructure Services in the Czech Republic, 2004
Figure: Vendor Share of the Infrastructure Services Market in the Czech Republic, 2004
Information Security Services
Drivers
Inhibitors
Table: Vendor Market Share of Information Security Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Mission Critical and Recovery Services
Drivers
Inhibitors
Table: Vendor Market Share of Mission Critical and Recovery Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Storage Services
Drivers
Inhibitors
Table: Vendor Market Share of Storage Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Business Solutions
Figure: Overview of Business Solutions Services in the Czech Republic, 2004
Figure: Vendor Share of the Business Solutions Services Market in the Czech Republic, 2004
Back-Office Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Back-Office Solutions Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Front-Office Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Front-Office Solutions Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Supply Chain Management Solutions
Drivers
Inhibitors
Table: Vendor Market Share of SCM Solution Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Enterprise Portal Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Enterprise Portal Solutions Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Business Intelligence, Analytics Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Business Intelligence, Analytics Solution Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Document and Content Management (D&CM) Solutions
Drivers
Inhibitors
Table: Vendor Market Share of Document and Content Management Solution Services Revenue (US$M) in the Czech Republic, 2004
IDC Analysis
Profiles of the Leading Infrastructure Services and Business Solutions Providers in the Czech Republic
IBM Global Services
Infrastructure Services Portfolio
Business Solutions Portfolio
Table: IBM's Revenue (US$M) by Solution Service, 2004
Contracts/Clients
Table: Overview of IBM's Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of IBM, 2004-2009
HP
Infrastructure Services Portfolio
Business Solutions Portfolio
Table: HP's Revenue (US$M) by Solution Service, 2004
Contracts/Clients
Table: Overview of HP's Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of HP, 2004-2009
LogicaCMG
Infrastructure Services Portfolio
Business Solutions Portfolio
Table: LogicaCMG's Revenue (US$M) by Solution Service, 2004
Contracts/Clients
Table: Overview of LogicaCMG's Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of LogicaCMG, 2004-2009
Accenture
Business Solutions Portfolio
Table: Accenture's Revenue (US$M) by Solution Service, 2004
Contracts/Clients
Table: Overview of Accenture's Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of Accenture, 2004-2009
SAP
Business Solutions Portfolio
Table: SAP's Revenue (US$M) by Solution Service, 2004
Contracts/Clients
Table: Overview of SAP's Contracts, 2004
IDC Analysis/Strategies for Growth
Table: SWOT Analysis of SAP, 2004-2009
Future Outlook
Forecast and Assumptions
Table: Key Forecast Assumptions for the Czech Republic Business Solutions and Infrastructure Management Services Market, 2004-2009: Probable Scenario
Table: Forecast of the Business Solutions and Infrastructure Management Services Market According to Segment in the Czech Republic, 2004-2009
Figure: Forecast of Spending (US$M) on Infrastructure Solutions Services in the Czech Republic, 2004-2009
Information Security Services
Mission Critical and Recovery Services
Storage Services
Figure: Forecast of Spending (US$M) on Business Solutions Services in the Czech Republic, 2004-2009
Back-Office Solutions
Front-Office Solutions
Supply Chain Management Solutions
Enterprise Portal Solutions
Business Intelligence Solutions
Document and Content Management Services
Mapping Solution Services to IDC's Foundation Markets
IT Consulting
Systems Integration
Application Consulting and Customization (ACC) and Custom Application Development (CAD)
Combined Outsourcing Categories
Software Support and Maintenance
IDC Leadership Grid: Business Solutions and Infrastructure Services in the Czech Republic
Market Maturity (X Axis)
Growth Potential (Y Axis)
Figure: IDC Leadership Grid: Business Solutions and Infrastructure Services in the Czech Republic
Essential Guidance
Develop Business Processes Expertise
Develop Mid-Market Strategy
Show Customers Real Benefits Regarding Business Solutions
Educate Clients About Infrastructure Solutions
Learn More
Related Research
Definitions of IT Infrastructure Solutions
Information Security Services
Consulting
Implementation
Management Services
Response Services
Education and Training Services
Mission Critical and Recovery Services
Storage Services
Direct Attachment
Network Attachment
Consulting
Implementation/Integration
Management Services
Support
Definitions of Business Solutions
Exceptions
Technologies
Front-Office Solutions
Front-Office Segments
Customer Interaction
Call Centers
Customer Contact Centers
Sales Automation
Marketing Automation
Note on Web-Based CRM
Exceptions
Supply Chain Management Services
Exceptions
Business Intelligence, Analytics Solutions
Exceptions and exclusions
Document and Content Management
Exceptions and Exclusions
Enterprise Portal Services
Consulting
Implementation
Operations
Methodology
Methodology Overview
Research Sources
Synopsis