Comparative Analysis of the Baltic States, Russia, and Ukraine in Respect to Offshore Outsourcing, 2008
IDC
February 13, 2009 77 Pages - SKU: IDC2122754
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Countries covered: Russia, Ukraine
Estonia, Latvia, and Lithuania are all members of the EU and, as such, have developed IPR regimes to combat software piracy and copyright infringement. EU protocol stipulated they protect intellectual property for companies operating within their borders, and all have made sizeable strides in this area. Despite these improvements, there are still areas in which these three countries can combat piracy more effectively and further secure the protection of proprietary software being used and/or created in these countries. Individually, the three countries have made a public commitment to combating piracy and have further illustrated this commitment by implementing the IP legislation required by the EU.
Russia and Ukraine, on the other hand, both report much higher rates of software piracy - among the highest in the whole of CEE. A country's commitment to a transparent and fair business environment can be revealed in its commitment to protecting the intellectual property rights of companies operating within its borders. IP protection in these countries has not been a public sector priority as it has in other CEE countries. Both countries have been largely viewed as ineffective and indifferent to implementing stronger IPR regimes. Penalties are lenient and corruption continues to stymie progress in this area. Commitment needs to come from the top in the form of increased funding, stronger legislation, and stiffer punishments for piracy.
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Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Situation Overview
Varied Experience and Competitiveness in the Offshore/Nearshore Markets of the Baltic States, Russia, and Ukraine
Central and Eastern Europe Gaining Larger Share of Global Services
Resources and Skills Factors
Education Levels
Table: Comparison of Resources Skill Factors - Tertiary Education Levels, 2005-2006
Language Education
Table: Comparison of Resources Skill Factors - Language Learning, 2005-2006
Language Proficiency
Table: Comparison of Resources Skill Factors - Language Proficiency, 2002 and 2005
Resource Availability
Table: Comparison of Resources Skill Factors - Resource Availability, 2006-2007
Work Culture
Table: Comparison of Resources Skill Factors - Work Culture, 2006-2007
Analysis of Resources Skills Factors
Russia
Estonia
Latvia
Lithuania
Ukraine
Economic and Political Factors
Political Commitment
Table: Comparison of Economic and Political Factors - Political Commitment, 2006-2007
Administrative Burden
Table: Comparison of Economic and Political Factors - Regulatory Environment, 2006-2007
Intellectual Property Protection (IPP)
Table: Comparison of Economic and Political Factors - Intellectual Property Protection, 2006-2007
Economy
Table: Comparison of Economic and Political Factors - Economy, 2006-2007
Analysis of Economic and Political Factors
Russia
Estonia
Latvia
Lithuania
Ukraine
Infrastructure Factors
ICT Infrastructure
Table: Comparison of Infrastructure Factors - ICT infrastructure, 2006-2007
Transportation
Table: Comparison of Infrastructure Factors - Transportation, 2006-2007
Analysis of Infrastructure Factors
Russia
Estonia
Latvia
Lithuania
Ukraine
Business and Regional Factors
Perceived Country Attractiveness
Table: Comparison of Business & Regional Factors - Perceived Country Attractiveness, 2006-2007
Employee Acquisition and Dismissal
Table: Comparison of Business & Regional Factors - Employee Acquisition and Dismissal, 2006-2007
Specific Experience in Hosting IT Services and BPO Centers
Table: Comparison of Business & Regional Factors - Market Experience, 2006-2007
Real Estate
Table: Comparison of Business & Regional Factors - Real Estate, 2006-2007
Analysis of Business and Regional Factors
Russia
Estonia
Latvia
Lithuania
Ukraine
Financial Factors
Compensation
Table: Comparison of Financial Factors - Compensation, 2006-2007
Figure: Average Salary and Additional Employee-Related Costs for the Baltic States, Russia, and Ukraine, 2006
Tax and Country-Specific Costs
Table: Comparison of Financial Factors - Tax and Country-Specific Costs, 2006-2007
Capital and Variable Costs
Table: Comparison of Financial Factors - Capital and Variable Costs, 2006-2007
Analysis of Financial Factors
Russia
Estonia
Latvia
Lithuania
Ukraine
Future Outlook
Introduction
Resources Skills: Quest for People Grows Competitive and Costly
Political and Economic Factors: Political Interference Continues
EU Benefits Baltic States
Ukraine Needs to Get Serious
Russia's Political Interference a Concern
Possible Recession in the Baltic States
Public Commitment to Software Piracy
FDI Continues to Flow
Infrastructure: Big Not Always Better
Baltic States Connected
Russia and Ukraine to Benefit from ICT Expansion
Russia and Ukraine in Need of Transport Upgrades
Business and Regional Factors: A Tale of Two Dynamics
Baltic States Safe and Committed
Russia and Ukraine Lucrative But Risky
Financial Factors A Growing Concern
Essential Guidance
Baltic States Good for Specialized Sourcing
Russia and Ukraine Better Suited for Larger Sourcing Activities
Pay Attention to Political Involvement
Develop Talent Early Through Relationships With Universities
Invest in Soft Skills
Learn More
Related Research
Definitions
Methodology
Selection of Profiled Countries
Resources Skill Factors
Economic and Political Factors
Infrastructure Factors
Business and Regional Factors
Financial Factors
Synopsis
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