Canadian Telecom Services Forecast, 2016-2020: Telecom Inside Out
This IDC study presents IDC Canada's five-year forecasts for communications services spending by customer segment, company size, industry sector, and region for 2015–2020 based on the annual update of IDC Canada's custom Communications Market Model and replaces our previous comprehensive forecast document (see Canadian Telecom Services 2015–2019 Forecast: Telecom Inside Out, IDC #CA6TM15, May 2015).Readers should note the adjustments made in this study and rely on this forecast for 2016 planning purposes. This study addresses the following questions:How does current and projected spending on Canadian telecom services differ by:Market segment?Customer segment?Company size?Region?Industry vertical sector?Which industry sectors, customer segments, company size, and regional segments of the Canadian communications services market are poised for growth, and which are the best opportunities for communication service providers (CSPs) over the new five-year forecast period?"CSPs face twin challenges of market erosion by new and established entrants in their core markets coupled with stalled penetration in wireless. CSPs can seize new opportunities in the IT services and video markets, but disruptive technologies such as SIP trunks and global transformation of ICT platforms are spawning new competitors while changing the economics of service delivery," says document coauthor Lawrence Surtees, vice president and principal analyst in the Communications Practice at IDC Canada Ltd. "The challenge of seeking continued growth underscores the urgent necessity for Canadian CSPs to make the transition to become service providers of the future by investing in next-generation platforms and architectures."