In This Study Situation Overview The Banking Business ModelThe EconomyInvestment DriversOrganizational and Business PrioritiesTechnology Adoption StatusIT Investment DriversThe Approach Future Outlook The Future Competitive SpaceEssential Guidance Actions to ConsiderActions for VendorsLearn More Related ResearchSynopsisTable: Mode of Bill Payment by Age Group (% of Respondents) Table: Top Organizational Priorities Driving IT Investment in the Next 12 Months Table: Top Drivers for IT Investments in the Next 12 Months Figure: Corporate Application Adoption Status in Canadian Banking Figure: Adoption of New Technologies
This IDC Financial Insights report discusses the results of a survey of Canadian banks that focused on 2010 technology investments and planned 2011 investments. Canadian banks continue to wrestle with the uncertain economic times. This has resulted in opportunities for changes to organizational and business priorities reflected in their investment priorities. Priority is being placed on IT reliability and efficiency, improving security, and retaining existing customers.
According to John O'Brien, senior analyst, IDC Financial Insights, "The good news for technology strategists is that the opportunity exists for making a contribution to a bank's bottom line."