Business Strategy: A Review of Insurance IT Executive 2009 Survey Results

Table of Contents
Financial Insights Opinion


In This Report
Methodology
Situation Overview
Survey Respondent Demographics
IT Spending Change
Purchasing Decisions
Initiatives and Emerging Technology
Familiarity with New Technologies
Vendor Selection and Performance
Future Outlook
Essential Guidance
Actions for Insurance Companies
Actions for Vendors
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Related Research
Synopsis
Table: Respondents by Job Title
Table: Initiatives Driving IT Investments over the Next 12 Months
Table: Products or Services That Need to Be Tailored to the Industry
Table: IT Solutions Investment Plans in the Next 12 Months by Application Type (% of Respondents)
Figure: Respondents by Insurance Subindustry
Figure: Changes in Overall IT Spending, 2009
Figure: Expected Percentage of Increase in IT Spending, 2009
Figure: Expected Percentage of Decrease in IT Spending, 2009
Figure: Impact of 2008 Economic Downturn on Organization's IT Staff in 2009
Figure: Impact of 2008 Economic Downturn on the Organization's Use of External Contractors/Consultants in 2009
Figure: Actions Taken to Cut IT Spending, 2009
Figure: Percentage of Final IT Purchasing Decisions for Specific Brand/Product Selection by Business Area
Figure: Familiarity with Technologies
Figure: Status of Service-Oriented Architecture Adoption
Figure: Status of Software-as-a-Service Adoption
Figure: Status of Server Virtualization Adoption
Figure: Status of Storage Virtualization Adoption
Figure: Status of Desktop Virtualization Adoption
Figure: Status of Green Datacenter Adoption
Figure: Top Reason to Adopt Service-Oriented Architecture
Figure: Main Provider of Service-Oriented Architecture Solutions
Figure: Reasons for Not Using/Not Considering Service-Oriented Architecture
Figure: Top Reason to Adopt Software as a Service
Figure: Current Views for Not Using/Not Considering Software as a Service
Figure: Top IT Vendors
Figure: Importance of Criteria for Choosing Top IT Vendors
Figure: Organization's Plans for Working with Indian IT Services Providers
Figure: Level of Additional Miscellaneous Spending in the Organization, 2008 and 2009
Figure: Allocation of IT Spending on Essential Software IT Investments, 2008 and 2009
Figure: Allocation of IT Spending on Innovative IT Investments, 2008 and 2009
Figure: Allocation of IT Spending on Staff and Salaries, 2008 and 2009
Figure: Allocation of IT Spending on Hardware, Software, IT Services, and Telecommunications Services, 2008 and 2009
Figure: Importance of Investment in IT Solution Areas
Figure: Implementation of IT Solutions for Specific Solution Areas