Business Strategy: Evaluating Whether RFID Is Right for Your Business

This IDC study offers the reader with a panoramic of the most recent developments that are characterizing the usage of the RFID technology in the retail industry. As highlighted in the report, nowadays not only is the number of retail companies involved in RFID pilots or rollouts increasing, but the scope of those projects is changing as well, with new RFID installations happening at store level rather than at supply chain level.

Leslie Hand, research director, IDC Retail Insights, said, "RFID is not quite ubiquitous yet, but RFID-enabled processes will become integral components of customer engagement strategies. This will become more apparent in the next couple of years as major retailers demonstrate how RFID-enabled processes lead to better inventory control, improved stock levels, and improved customer satisfaction."