Asia/Pacific Unified Communications and Enterprise x.0 Survey, 2008: Of Innovation, Transformation, and Collaboration
IDC
March 18, 2009 150 Pages - SKU: IDC2195543
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Countries covered: Asia
This IDC study presents findings of IDC's Asia/Pacific (Excluding Japan)
Unified Communications and Enterprise x.0 2008 Survey, 2008, in which 762 enterprises in 11 countries in Asia/Pacific (excluding Japan) of APEJ were interviewed. This survey sought to understand unified communications (UC) and enterprise 2.0 technology adoption trends among enterprises in APEJ. Using the cluster analysis statistical method, the study uncovered four distinct clusters of enterprises in the region based on their adoption and affinity for new technologies and work styles. These clusters are tech innovators, tech mimics, tech skeptics, and tech laggards. The study also presents IDC's unique perspective on how these clusters of enterprises are embracing UC in the region. Furthermore, the study shows UC-related trends by country and company size where relevant insights come up.
"Enterprises that have been bitten by the innovations bug are more likely to embrace UC in the region. Tech innovators are the early adopters of UC, while tech mimics, which are inherently copycat enterprises, will dominate the next wave of UC adoption. IDC believes that UC adoption will become increasingly complex in terms of solutions and engagement models," says Shalini Verma, research manager, Communications, IDC Asia/Pacific.
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Table of Contents
IDC Opinion
In This Study
Methodology
Overview
Fieldwork
Sample
Table: Organization Size Distribution
Table: Industry Vertical Distribution
Table: Organization Sites Distribution
Data
Confidence Level and Interval
Data Analysis
Cluster Analysis
Executive Summary
Situation Overview
Table: Enterprise Clusters by Industry Vertical, 2008 (% of Respondents)
Table: Technology Adoption by Enterprise Cluster, 2008
Figure: Company Sizes by Enterprise Cluster, 2008
Figure: Enterprise Distribution by Cluster, 2008
IT Decision Making
Figure: Primary IT Decision Maker by Enterprise Cluster, 2008
Figure: Primary IT Decision Maker by Country, 2008
Does Age Matter?
Figure: Enterprise Age by Enterprise Cluster, 2008
Knowledge Base
Figure: Share of Knowledge Workers in Enterprises by Enterprise Cluster, 2008
Telecommuting
Recent Implementation of Telecommuting
Devices for Telecommuting
Rationale for Telecommuting
Telecommuting Expense Policies
Figure: Telecommuting Adoption by Enterprise Cluster, 2008
Figure: Telecommuting Adoption by Country, 2008
Figure: Telecommuting Adoption by Company Size, 2008
Figure: Recent Telecommuting Adoption by Enterprise Cluster, 2008
Figure: Recent Telecommuting Adoption by Country, 2008
Figure: Recent Telecommuting Adoption by Company Size, 2008
Figure: Devices Used for Telecommuting by Enterprise Cluster, 2008
Figure: Devices Used for Telecommuting by Country, 2008
Figure: Devices Used for Telecommuting by Company Size, 2008
Figure: Rationale for Allowing Telecommuting by Enterprise Cluster, 2008
Figure: Rationale for Allowing Telecommuting by Country, 2008
Figure: Rationale for Allowing Telecommuting by Enterprise Cluster, 2008
Figure: Enterprises with a Telecommuting Expense Policy by Enterprise Cluster, 2008
Figure: Enterprises with a Telecommuting Expense Policy by Country, 2008
Hot Desking
Figure: Hot Desking Adoption by Enterprise Cluster, 2008
Innovation
Innovation Stakeholders
Innovations Budget
Figure: Innovation Stakeholders by Enterprise Cluster, 2008
Figure: Innovation Stakeholders by Country, 2008
Figure: Enterprises with Innovation Budget by Enterprise Cluster, 2008
Figure: Enterprises with Innovation Budget by Country, 2008
Communication Devices Adoption
Current Adoption
Future Adoption
Table: Communication Devices Current Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Communication Devices Current Adoption by Country, 2008 (% of Respondents)
Table: Communication Devices Future Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise Communication Devices Future Adoption by Country, 2008 (% of Respondents)
Enterprise 2.0 Adoption
Current Enterprise 2.0 Adoption
Future Enterprise 2.0 Adoption
Enterprise 2.0 Drivers
Preferred Enterprise 2.0 Suppliers
Table: Enterprise 2.0 Current Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise 2.0 Current Adoption by Country, 2008 (% of Respondents)
Table: Enterprise 2.0 Current Adoption by Company Size, 2008 (% of Respondents)
Table: Enterprise 2.0 Future Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise 2.0 Future Adoption by Country, 2008 (% of Respondents)
Table: Enterprise 2.0 Future Adoption by Company Size, 2008 (% of Respondents)
Figure: Top 3 Reasons for Adopting Web 2.0 Tools by Enterprise Cluster, 2008
Figure: Top 3 Reasons for Adopting Web 2.0 Tools by Country, 2008
Figure: Top 3 Reasons for Adopting Web Tools 2.0 by Company Size, 2008
Table: Enterprise 2.0 Supplier Preference by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise 2.0 Supplier Preference by Country, 2008 (% of Respondents)
Table: Enterprise 2.0 Supplier Preference by Company Size, 2008
Mobile Applications Adoption
Current Adoption
Future Adoption
Table: Enterprise Mobile Applications Current Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise Mobile Applications Current Adoption by Country, 2008 (% of Respondents)
Table: Enterprise Mobile Applications Current Adoption by Company Size, 2008 (% of Respondents)
Table: Enterprise Mobile Applications Future Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise Mobile Applications Future Adoption by Country, 2008 (% of Respondents)
Table: Enterprise Mobile Applications Future Adoption by Company Size, 2008 (% of Respondents)
Unified Communications Adoption
Figure: Unified Communications Adoption by Enterprise Cluster, 2008
Figure: Unified Communications and Web Technology Adoption by Enterprise Cluster, 2008
Figure: Unified Communications Adoption by Country, 2008
Figure: Unified Communications Adoption by Company Size, 2008
Unified Communications Adoption and Innovation
Figure: Unified Communications Adoption Among Enterprises with a Separate Innovations Budget, 2008
Unified Communications Adoption and Multisite Enterprises
Figure: Unified Communications Adoption by Sites Distribution, 2008
Preferred Deployment Models
Figure: Unified Communications Deployment Model Preference by Enterprise Cluster, 2008
Figure: Unified Communications Deployment Model Preference by Country, 2008
Figure: Unified Communications Deployment Model Preference by Company Size, 2008
Unified Communications Adoption Drivers
Figure: Top 3 Reasons for Unified Communications Adoption by Enterprise Cluster, 2008
Figure: Top 3 Reasons for Unified Communications Adoption by Country, 2008
Figure: Top 3 Reasons for Unified Communications Adoption by Company Size, 2008
Preferred Unified Communications Suppliers
Table: Unified Communications Supplier Preference by Enterprise Cluster, 2008 (% of Respondents)
Table: Unified Communications Supplier Preference by Country, 2008 (% of Respondents)
Table: Unified Communications Supplier Preference by Company Size, 2008 (% of Respondents)
Telephony Adoption
Current Voice Adoption
Future Voice Adoption
Table: Enterprise Telephony Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise Telephony Adoption by Country, 2008 (% of Respondents)
Table: Enterprise Telephony Adoption by Company Size, 2008 (% of Respondents)
Collaboration Adoption
Current Collaboration Adoption
Future Collaboration Adoption
Rationale for Telepresence Adoption
Preferred Management Model for Telepresence
Telepresence ROI Needs
Preferred Pricing Model for Telepresence
Telepresence Suppliers
Videoconferencing Solution Adoption
Table: Enterprise Collaborative Applications Adoption by Enterprise Cluster, 2008 (% of Respondents)
Table: Enterprise Collaborative Applications Adoption by Country, 2008 (% of Respondents)
Table: Enterprise Collaborative Applications Adoption by Company Size, 2008 (% of Respondents)
Table: Rationale for Adopting Telepresence by Enterprise Cluster, 2008 (% of Respondents)
Table: Rationale for Adopting Telepresence by Country, 2008 (% of Respondents)
Figure: Telepresence Management Model Adopted by Enterprise Cluster, 2008
Figure: Telepresence ROI Needs by Enterprise Cluster, 2008
Figure: Telepresence ROI Needs by Country, 2008
Figure: Telepresence Pricing Models Adopted by Enterprise Cluster, 2008
Figure: Telepresence Suppliers Engaged by Enterprise Cluster, 2008
Figure: Videoconferencing Solution Type Adopted by Enterprise Cluster, 2008
Figure: Videoconferencing Solution Type Adopted by Country, 2008
Future Outlook
Essential Guidance
Learn More
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