IDC Research

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
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List of reports from IDC Research

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Cloud and SDN Pose New Challenges, Bring Opportunities for F5
8/28/2014 | published by: IDC
Cloud and SDN Pose New Challenges, Bring Opportunities for F5 This IDC Insight considers F5 Networks' strategic direction and evolving product portfolio, providing perspective on related opportunities and threats.  |  read more...
USD 500
Worldwide Software Construction Components 2013 Vendor Shares
8/28/2014 | published by: IDC
... ISVs in mobile, analytics, and big data. "These are times of change in the components space as vendors have to adapt to a changing world order in front-end platforms," says Al Hilwa, program director for ...  |  read more...
USD 3,000
Worldwide and U.S. Cloud Professional Services 2014–2018 Forecast
8/28/2014 | published by: IDC
... market, macroregion, and cloud category (SaaS, PaaS, and IaaS). This study summarizes market trends and analyzes what has changed in the market in the past year since the previous forecast was released. "Worldwide spending on ...  |  read more...
USD 4,500
Worldwide Customer Service Applications 2013 Vendor Shares
8/28/2014 | published by: IDC
... commerce related, and self-service, delivers the front-line impression to today's empowered customer," says Mary Wardley, program VP, CRM Applications and Customer Experience. "Organizations need to focus on the customer experience being delivered across service, marketing, ...  |  read more...
USD 3,000
Worldwide Sales Automation Applications 2013 Vendor Shares
8/28/2014 | published by: IDC
... applications in a mobile, social, and analytics environment will be entirely different in the value they provide to the sales personnel when historical data is also applied to the equation," says Mary Wardley, program VP, ...  |  read more...
USD 3,000
Mobile Music - A Snapshot of Current Offerings and a Look at the Operators' Future in Music Services
8/28/2014 | published by: IDC
... by mobile operators and third-party applications and services. This Insight highlights offerings by the top-tier mobile providers (AT&T, Sprint, T-Mobile, and Verizon Wireless). The analysis in this Insight relies upon publicly available information from the ...  |  read more...
USD 500
Infirmary Health Controls Printing Costs with Konica Minolta OPS
8/28/2014 | published by: IDC
... partner. Organizations that are currently engaged in or are evaluating MPDS programs can gain valuable insight from Infirmary Health's experiences. This Buyer Case Study examines why Infirmary Health needed a new MPDS solution, the organization's ...  |  read more...
USD 3,500
Customer Experience IT - European Organizations Need Better Advice to Drive Business Value
8/27/2014 | published by: IDC
... executives not the IT department and CIOs. This IDC Insight is part of a series of documents and presentations examining different aspects of European organizations' CXIT investment plans, buying behavior, and satisfaction levels with IT ...  |  read more...
USD 500
Worldwide Contact Center Applications 2013 Vendor Shares
8/27/2014 | published by: IDC
... 2013. "The contact center environment represents one of the most important tactical execution areas of an organization's strategic efforts around customer experience," says Mary Wardley, program VP, CRM Applications and Customer Experience." As such, senior ...  |  read more...
USD 3,000
U.S. 2014 SMB Business Objectives, IT Spending Priorities, and Technology Attitudes - Increasing Focus on Performance Driving Cloud and Mobility Interest
8/27/2014 | published by: IDC
... small and midsize businesses. This document, which is based on IDC's 2014 U.S. SMB S urvey of 745 SMBs, also examines differences in the attitudes of small and midsize businesses toward different technology areas and ...  |  read more...
USD 4,500
Worldwide Business Process Management Software 2013 Vendor Shares
8/27/2014 | published by: IDC
... Worldwide market sizing and vendor shares are provided for the five years ending in 2013. The business process management software market is an aggregation of BPM suites and process-centric spending for business rules management software, ...  |  read more...
USD 3,500
Perspective - Dassault, PLM, 3D, and Oil and Gas
8/27/2014 | published by: IDC
... focus to include, among others, the oil and gas industry. Product life-cycle management is a staple of manufacturing, but few oil and gas companies would recognize it as an application for their industry. Whatever crude ...  |  read more...
USD 1,500
WNS and a Large North American Travel Company - Integrating and Optimizing Social Media for Customer Care
8/27/2014 | published by: IDC
... and Optimizing Social Media for Customer Care This IDC Buyer Case Study looks at how WNS, a BPO provider, helped a large travel organization integrate social media into the contact center and customer care processes.  |  read more...
USD 3,500
IT and Business Strategy Functions - The Case for Alignment in the 3rd Platform Era
8/26/2014 | published by: IDC
... that the CIO or IT strategist is the arsenal in an environment where mobility, big data/analytics, cloud computing, and new internal and external engagement and collaboration capabilities become interdependent service ingredients. But to succeed, alignment ...  |  read more...
USD 3,500
2014 China Public Cloud Services End-User Survey
8/26/2014 | published by: IDC
... "In 2013, public cloud services market was experiencing a rapid expansion in China. Alongside the launching of the world's top-ranked public cloud services, such as Windows Azure and Amazon Web Services (AWS), some of the ...  |  read more...
USD 3,500
ILTA 2014 Imagines Usability Outmaneuvering the Vision
8/26/2014 | published by: IDC
... and service providers, customers, and partners, which was held August 17–21. It includes salient strategy and product announcements and information about specific legal technology and industry transformation with a focus on eDiscovery and information governance.  |  read more...
USD 1,500
IT Strategy and Innovation - The Business Impact of Cloud
8/26/2014 | published by: IDC
... cloud's potential to executives in terms that focus cloud investments on present and future business value. This document is part of a series that explores the business impact of the four pillars of the 3rd ...  |  read more...
USD 3,000
Worldwide x86 Enterprise and Datacenter Microprocessor Shipment Detail, 2Q14
8/26/2014 | published by: IDC
... enterprise- and datacenter-class microprocessor unit shipments by socket design capability, 2Q14 Worldwide x86 enterprise- and datacenter-class microprocessor unit shipments by system category, 2Q14 This update is part of IDC's Semiconductor Core Technologies: Cloud Infrastructure report ...  |  read more...
USD 1,000
United Arab Emirates IT Services Market 2014–2018 Forecast and 2013 Analysis
8/26/2014 | published by: IDC
... also includes commentary on market drivers and forecast assumptions. "The IT services market in the UAE is expected to grow constantly in the coming years. Given increased investments in the government, healthcare, education, and transportation ...  |  read more...
USD 6,750
Worldwide and U.S. Corporate eLearning 2014–2018 Forecast - eLearning at an Inflection Point
8/26/2014 | published by: IDC
... forecasts for the United States and the worldwide regions of the Americas, EMEA, and Asia/Pacific. CMOs, product marketing staff, and services firms will find supply-side and demand-side trends affecting opportunities in the worldwide and U.S. ...  |  read more...
USD 4,500
Western Europe Big Data Technology and Services 2011–2013 Market Size and 2014–2018 Forecast by Country and Segment
8/25/2014 | published by: IDC
... definition of Big Data and the criteria and methodology for sizing the market as well as gives a market segmentation of the Big Data market into server, storage, networking, software, and services. The study also ...  |  read more...
USD 4,500
Enabling Technologies and Semiconductors - August 18, 2014
8/25/2014 | published by: IDC
... Quarterly Update: 2Q14 Market Summary and Outlook Highlights from IDC's Flash Memory Summit 2014: Bring ing a Sense of Reality and Getting Down to Business Highlights from IDC's Intel Announces 1 4 nm Process Technology, ...  |  read more...
USD 500
Business Strategy: Municipal IT Spending in CEE EU Member States
8/25/2014 | published by: IDC
... By focusing on mostly municipal authorities, it provides crucial information to city and IT leaders looking to extend eservices and IT capabilities in their bailiwicks. Its list of 98 IT deals valued at $1 million ...  |  read more...
USD 4,500
Worldwide Cloud Communications Platforms 2014–2018 Forecast - The Resurgence of Voice and SMS
8/25/2014 | published by: IDC
... declining revenue and stagnant innovation, a new market is ascendant driven by cloud communications platform providers. According to Mark Winther, group VP, Telecommunications Consulting, "Cloud communications platform providers are leveraging cloud economics and open source ...  |  read more...
USD 4,500
Ubimo Private Vendor Watchlist Profile - Contextual Geotargeting Advertising
8/25/2014 | published by: IDC
... and corporate strategy. Detailed subquestions make up each of the five success factors, which are assigned a value from 1 (weak) to 4 (strong). Leveraging IDC's expert understanding of the competitive landscape and future outlook, ...  |  read more...
USD 3,000
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