Hewson Consulting Group

Hewson Group is an independent UK based organisation. Since inception in 1989, Hewson Group has specialised in market analysis and management consultancy in the Customer Relationship Management (CRM) arena. The Group shows its commitment to excellence through extensive research, partnering and investment in innovative and effective consulting methods.

Since 1992 Hewson Group has led research into costs, benefit realisation and ROI of customer-centric systems initiatives. During this time Hewson set up The Sales Productivity Benchmarking Group (with PriceWaterhouseCoopers and Siebel) and CRM Talk EMEA (a CRM Guru.com email discussion group with a circulation of 40,000).

Hewson Group also helped to develop Hewson Consulting Ltd toolkits which included a CRM Blueprint, CRM Readiness Assessment and CRM Success Tracking. Consulting clients include Legal and General, M&G, Forte Hotels, BP, Jet2, Surrey County Council.

Hewson Group also delivers its expertise through services to CRM solution providers, including market analysis, market strategies, Vendor Profiles, and Merger and Aquisition services.