Executive summary
· Purpose
· Key findings
· Lessons learned
· Case studies
· Future developments
· Research methodology
· Report outline
Chapter 1: Developing human capital
· Strategic context
· What is e-learning?
· Why use e-learning?
· The deployment of e-learning
Chapter 2: Key lessons learned
· Introduction
· Strategy
· Technology
· Suppliers
· Organisational issues
· Design
Chapter 3: Management imperatives
· Introduction
· Increase levels of participation
· Build a culture of self-managed development
· Develop an integrated approach
· Justify investment
· Improve project management
Chapter 4: Case studies
· Dixons Stores Group
· Danfoss
· IBM
· Volkswagen Coaching
· SA Armstrong
Chapter 5: Preparing for the future
· Introduction
· A vision of the future
· Technology needs assessment
· Roadmapping: setting the e-learning agenda
· E-learning development and deployment
· Learning objects
· Changing learning styles
References
List of figures and tables
· Main strategic focus of businesses in the survey sample
· Benefits sought from e-learning
· Outcomes typically sought from e-learning
· The primary thrust of e-learning
· Addressing e-learning barriers
· Vision of information society technologies in the future
· Key determinants in successful ICT-based learning
· Roadmapping framework
· The outcomes sought from e-learning
· The convergence of T&D, learning and knowledge management