Countries covered: Global
The global outlook series on Application Service Providers/SaaS provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings. This GIA report discusses the prevailing trends, issues, demand forecasts, and activities that affect the industry. The report offers an aerial view of the global Software-as-a-Service Market, identifies major short to medium term market challenges, and growth drivers. The report also offers a recapitulation of recent industry activity in addition to an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 182 companies active in the market.
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- 1.Industry Overview
- Down the Time Lane…
- Evolution of SaaS Model…
- Software-as-a-Service (SaaS): A Quick Primer…
- Traditional Enterprise Software Model Vs.
- ASP/SaaS Model
- Why Software-as-a-Service (SaaS)?
- Application Suites Vs. Best-of-Breed Products
- Best-of-Breed Products and Services
- Applications Growing Abound for SaaS…
- Numbers Speak
- Table 1: World Recent Past, Current & Future Analysis for SaaS Applications Analyzed with Annual Sales Figures in US$ Million for Years 2006 through 2012
- Enterprise Software Applications - A Prelude
- SaaS-based Enterprise Applications By Select Category - Front Office, Back Office,Desktop, and Collaboration
- Leading SaaS Enterprise Application Software
- Vendors/Providers by Application Segment
On Demand Spend Lock Horns with
- On Premise Spend
- Table 2: Worldwide Annual Sales of Enterprise SaaS: Market Estimates and Forecasts in US$ Million for Years 2006 through 2012
- Table 3: World Enterprise Software Application Spending (2008 & 2012): Percentage Share Breakdown by Category - On Premise and On Demand
Leading SaaS Applications
- Table 4: Worldwide Annual Sales of SaaS-Based Enterprise Application Software by Application - Content Management, Collaboration and Communication; ERP; SCM; CRM; Digital Content Creation and Office Suites; and Others: Estimates and Forecasts in US$ Million for Years 2006 through 2012
Customer Relationship Management -
- A Key Application Area for SAAS
- Table 5: Worldwide Market for Saas in Customer Relationship Management (CRM): Estimates and Forecasts in US$ Million for Years 2006 through 2012
- Table 6: Worldwide Spending in Customer Relationship Management Market (2007 & 2012): Percentage Breakdown by Category - On-Premise and On-Demand
2.End-Use Industry - An Overview
Industry/Vertical Specific Applications
- Gaining Traction…
- SaaS for Insurance Sector Still in
- Nascent Stage…
Other Potential
3.Trends & Issues
Economic Recession: A Boon for SaaS
- Providers
Internet Backs ‘On Demand’ Success
On Demand Software Finds Edge
Ad-Supported Revenue - A Key Driver for
- On Demand Software
Year 2008 Witnesses A Flurry of
- New Product Introductions
SaaS: Conquering Unexplored Domains
Moving Beyond SMBs
Software Vendors and IT Solution Providers
- Adopting Subscription-Based Business Model
Challenges to Reckon With…
- Limited Flexibility
- Security and Privacy: A Matter of Concern…
- Other Pitfalls of the SaaS Approach
- Ad Hoc Support Services: A Growing Trend
4.Market Dynamics
SaaS Gathers Steam…
Limited Client Base - No Longer a Major
- Deterrent…
Where Do VARs Stand in SaaS Space?
5.Competitive Landscape
Competitive Overview
- Table 7: World Market for On Demand Software (2005 & 2006): Percentage Market Share Breakdown for Leading Vendors - Salesforce.com, Cisco WebEx, Digital Insight, Citrix Online, Microsoft, Omniture, MessageLabs, Concur Technologies, Kenexa, IntraLinks and Others
- Leading Vendors and Market Presence
Pure Play Vendors’ Pure Domination
Large Vendors Turn Market Followers
Latecomers, But Potential Challengers
- Leading On Demand Software Vendors and
- Vendor Offerings by Software Segment
6.Application Service Provider - An Insight
Need for Application Service Providers
Classification of ASPs by Area of Focus
- Specialist/Functional ASPs
- Regional/Local ASPs
- Enterprise ASPs
- Volume Business ASPs
- Vertical Market ASPs
Classification of ASPs by Applications and
- Services Provided
- Applications
- Vertical Applications
- Analytical Applications
- Personal Applications
- CRM Applications
- ERM Applications
- Collaborative Applications
Services
- Core Services
- Managed Services
- Extended Services
An ASP Model…
Components of ASP
7.SAAS - A Regional Perspective
The United States
- US Leads World SaaS Market
- Differentiation - the Buzz Word
Asia-Pacific
- SaaS Market in Perspective
- Table 8: SaaS Market in Asia-Pacific (2006): Percentage Breakdown of Dollar Sales By Region - Australia, China, Korea, India, Singapore and Others
Growth Drivers and Inhibitors in a Nut Shell
Going Beyond CRM
Competitive Landscape
Analysis By Region
- China
- SaaS Market - Growth on Cards
- ERP - The Leading ASP Application
- India
- SaaS Market Looks Bright and Cheerful
- Table 9: Indian IT Services Market (2006 & 2010): Percentage Breakdown of IT Services Budgets by Category - SOA Budgets,SaaS Budgets and Others
Purchases through Vendor’s Representative:
An Established Software Delivery Mode
8.Strategic Corporate Developments
9.Product Introductions/Launches
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