World Wireless Operational Support System (OSS) Billing Markets

With 600 million users accepting wireless technology as a necessity of life, wireless providers strive to deliver quality service while containing internal costs. As a result, they are increasingly outsourcing billing functions to decrease expenses and offering scalable billing options for all facets of wireless use. Explosive growth is projected for the OSS billing industry over the long term. This Frost and Sullivan research analyzes the current state of the wireless OSS billing markets around the world. By identifying key drivers and restraints and charting emerging trends, it provides participants with the essential tools for success.

Increased Scalability Expands Market Revenues

With the transition to Third Generation wireless networks, enhanced services and other non-voice applications are placing greater demand on data collection for the formulation of billing records. Wireless providers are searching for OSS billing solutions that encompasses all of these functions and have the capability to easily integrate new technology end-users.

"Wireless providers desire an extremely reliable system because of the projected number of new subscribers, in addition to growing billing opportunities," states the study 's author. "Participants need to capitalize on the demand for scalable systems." To achieve market success, OSS billing participants should price their services based on the current number of clients as well as establishing rate increases for potential market expansion.

Asia Pacific Region Presents Greatest Opportunities for Growth

Only six percent of the 3.5 billion residents in this region currently subscribe to wireless services, leaving an enormous untapped customer base. Along with the abundance of potential subscribers, wireless service providers need to take advantage of the lack of infrastructure for wireline communications. "This region has many emerging markets where wireline communication infrastructure is practically non-existent. Wireless solutions will not have significant competition from wireline communication," says the author. While the Asia Pacific market only accounts for a fraction of OSS billing revenues, Frost and Sullivan projects that participants will make significant inroads in this region as wireless providers become reliant on these systems. This research highlights key end user segments and offers strategic recommendations to help your firm optimize its market share and multiply its returns.