After a serious market contraction in 2009, the Mexican market started showing clear signs of recovery in 2010. The competitive landscape was reinforced by vendors introducing new applications and integrating video solutions. Collaboration is rapidly evolving to integrate with business processes and enterprise social network communications.
The scope of this research service covers the following applications: traditional and IP telephony, UM, videoconferencing endpoints solutions, e-mail on-premises server licenses, and unified clients.
For time-division multiplexing (TDM) and IP telephony solutions in this research service, “line” represents an extension or a license to use at least one endpoint device.
Revenue consists of manufacturer-level sales for UC applications. Revenue does not include service fees associated with maintenance programs, integration services, consulting services, installation, and/or training.
Revenue is stated in U.S. dollars unless otherwise mentioned.
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