North American Speech Applications Development Market for Contact Centers

Frost & Sullivan
March 31, 2010
49 Pages - SKU: MC2638756
Adding Value and Managing Change in Today’s Contact Center
9/12/2014 | published by: Frost & Sullivan
Adding Value and Managing Change in Today’s Contact Center Customer contact systems integrators and value-added resellers, or “solution integrators” (SIs) are the linchpins in the contact center supply chain. Companies call on SIs to  |  read more...
USD 1,500
Worldwide Contact Center Applications 2013 Vendor Shares
8/27/2014 | published by: IDC
Worldwide Contact Center Applications 2013 Vendor Shares This IDC study examines the contact center applications market for the period from 2011 to 2013. Revenue and market share of the leading vendors are provided for 2013. "The contact  |  read more...
USD 3,000
Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) – Worldwide Forecasts and Analysis (2014 – 2019)
8/26/2014 | published by: MarketsandMarkets
Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) – Worldwide Forecasts and Analysis (2014 –  |  read more...
USD 4,650
Virtual Agents in the Latin American Market
8/20/2014 | published by: Frost & Sullivan
Virtual Agents in the Latin American Market Key Findings The development of new, diverse channels such as the interactive voice response (IVR), social media, chat, and short message service (SMS) has driven  |  read more...
USD 1,500
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)
8/7/2014 | published by: MarketsandMarkets
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019) The report has been segmented in  |  read more...
USD 4,650
Global Capital Markets BPO Market : 2014-2018
7/30/2014 | published by: TechNavio - Infiniti Research Ltd.
Press Release TechNavio Announces the Publication of its Research Report - Global Capital Markets BPO Market 2014-2018 TechNavio recognizes the following companies as the key players in the Global Capital Markets BPO Market: Cognizant Technology Solutions Corp.,  |  read more...
USD 2,500
Australia Unified Communications and Collaboration 2013–2018 Forecast and Analysis - Demand Shifting from Hardware to Software and Services
8/7/2014 | published by: IDC
Australia Unified Communications and Collaboration 2013–2018 Forecast and Analysis: Demand Shifting from Hardware to Software and Services This IDC study examines the unified communications and collaboration (UC&C) equipment market in Australia for 2013, with a five-year  |  read more...
USD 4,500
Call Centres in the United Kingdom
8/12/2014 | published by: Plimsoll Publishing Ltd.
UK Call Centres Analysis displays a summary of the UK Call Centres market and presents a comprehensive individual analysis on the top 210 companies, including VERTEX DATA SCIENCE LTD, LBM DIRECT MARKETING LTD and ORBITAL  |  read more...
USD 525
Call Centres, Global
8/12/2014 | published by: Plimsoll Publishing Ltd.
Call Centres Global Analysis displays a summary of the Call Centres Global market and presents a comprehensive individual analysis on the top 500 companies, including ALMAVIVA CONTACT S.P.A., SITEL FRANCE and FUSION CONTACT CENTRE  |  read more...
USD 1,425
Voice Recognition Systems in the United Kingdom
8/12/2014 | published by: Plimsoll Publishing Ltd.
UK Voice Recognition Systems Analysis displays a summary of the UK Voice Recognition Systems market and presents a comprehensive individual analysis on the top 30 companies, including ADT FIRE AND SECURITY PLC, PROTEC FIRE DETECTION  |  read more...
USD 525
 

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