North American Inbound Contact Routing MarketsFrost & SullivanJune 30, 2008 65 Pages - SKU: MC1819614 |
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Methods and Practices: Getting the Right Customer Analytics
4/1/2012 | published by: IDC
This IDC Energy Insights report is intended to give business and IT decision makers the tools to evaluate a strategy for analytics with a focus on the customer. Major utilities are still at the stage
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$4,500.00
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
3/15/2012 | published by: IBISWorld
Business Analytics & Enterprise Software Publishing in the US In the works The industry will continue to grow over the next five years, as new technologies in business analytics software drive demand. Large and small businesses alike
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$910.00
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Western European Vertical Markets, CRM Applications Spending Forecast, 2010–2015
3/29/2012 | published by: IDC
This IDC study provides an analysis of CRM applications spending forecasts over the 2010–2015 timeframe, with the aim of mapping growth opportunities across the major Western European industry sectors, focusing on the top 5 Western
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$10,400.00
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GDC 2012: The Evolving Development Tool Ecosystem and the Rise of Big Data Customer Analytics
3/28/2012 | published by: IDC
This IDC study categorizes game development engines and tools and then delves into one of the more interesting aspects of how this ecosystem is evolving: Big data customer analytics that are increasingly being applied postlaunch
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$3,000.00
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Methods and Practices: Getting the Right Customer Analytics
3/29/2012 | published by: IDC
This IDC Energy Insights report is intended to give business and IT decision makers the tools to evaluate a strategy for analytics with a focus on the customer. Major utilities are still at the stage
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more...
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$4,500.00
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Worldwide Web Analytics Applications 2011–2015 Forecast and 2010 Vendor Shares
12/14/2011 | published by: IDC
This IDC study provides market sizing and vendor shares for the worldwide Web analytics software market in 2010 and a forecast for the 2011-2015 time period. Market trends, along with the future market outlook and
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$4,500.00
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Cloud Strategies in Practice: Bayer HealthCare Pharmaceuticals Revitalizes Organization with Cloud CRM
11/30/2011 | published by: IDC
This IDC Buyer Case Study outlines the decisions related to and results of Bayer HealthCare Pharmaceuticals' move from an in-house installation of Siebel 8 to Oracle's CRM On Demand SaaS
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$3,500.00
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Worldwide SaaS CRM Applications 2011-2015 Forecast and 2010 Vendor Shares
12/25/2011 | published by: IDC
This IDC study provides the market sizing and vendor shares for the worldwide SaaS customer relationship management (CRM) software market in 2010 and forecast for the 2011-2015 time periods. Market trends are provided, along with
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$4,500.00
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Western Europe CRM Applications 2011-2015 Forecast Update
12/10/2011 | published by: IDC
This IDC Forecast Update presents an updated five-year forecast for the Western European CRM applications market and each of its constituent submarkets: sales, marketing, customer service, and contact center applications. It updates the previous forecasts
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$2,000.00
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IT Solutions — A Look at 2012 Priorities and Investment Plans Among Western European Vertical Markets: An IDC Survey
2/1/2012 | published by: IDC
Drawing on the results of IDC's European Vertical Market survey, carried out between April and July 2011 in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.) among 2,044 companies with
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$7,200.00
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- Western European Vertical Markets, CRM Applications Spending Forecast, 2010–2015
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- Global Customer Relationship Management Software Market 2011-2014
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