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North American Markets for Electronic Utility Customer-Interface Systems

Frost & Sullivan
February 1, 1998
264 Pages - SKU: MC1042

Abstract Table of Contents Related Reports

Countries covered: North America

North American Markets for Electronic Utility Customer-Interface Systems

Industry restructuring and deregulation will drive the electric utility market into the future. This Frost & Sullivan report includes in-depth analysis of current electronic communication technologies for transferring information between ESPs and their residential customers. The results of a cutting-edge end-user survey highlight what customers want from user interfaces, security services, and other value-added services, and what they will be willing to pay.

Executive Summary
- Objectives
- Scope
- Introduction
Introduction to the Markets for Electronic Utility Customer-Interface Systems
- Where Is the Money?
- Development of the Customer-Interface Systems Market
- Industry Organizations
- Industry Issues
- Frost & Sullivan's 12-Step Market Engineering Research Methodology
- Market Engineering Forecasting Methodology
- Glossary of Terms
Analysis of the Current Markets for Electronic Utility Customer-Interface Systems
- Market Overview
- Sales and Distribution Analysis
Key Vendors of Electronic Utility Customer-Interface Systems
- Competitive Structure
Strategic Success Issues
- Key Indicators and Characteristics of Early Adopters
- Evolving Vertical Energy IndustryCritical Success Points for the Customer-Interface Systems Markets
Public Reaction to the Applications, Services, and Related Ventures of Electronic Utility Customer-Interface Systems
- Executive Notes
- Base Survey Results
- Cross-Tabulation Analysis of Key Questions
Electronic Utility Customer-Interface Systems Strategies and Issues
- Strategies and Issues
- Frost & Sullivan's Strategic Recommendations for Further Research
Market Engineering Planning in the Markets for Electronic Utility Customer-Interface Systems
- Integrating Market Engineering into the Business Planning Process
- Using Market Engineering Planning to Support the Business Planning Process
Implementation of Market Engineering
- Introduction and Summary
- How to ImplementMarket Engineering in a Company
- How to Make the Most of This Market Engineering Report
Market Engineering Monitoring of the Markets for Electronic Utility Customer-Interface Systems
- The Purpose of Market Engineering Monitoring
- How to Design a Successful Monitoring Program
- Top Ten Critical Elements of a Market Engineering Program in the Energy Industry
Database ofKey Industry Participants
- Key Market Participants
- Related Companies
- Utilities in Survey Footprint
Appendix A: End-User Survey
Appendix B: Frequency Tables
- Summaries
- Statistics
- Frequencies

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