U.S. Education Vertical Communication Service and Solution Markets

Frost & Sullivan
May 18, 2007
91 Pages - SKU: MC1494919
License type:
Countries covered: United States

This Frost & Sullivan research service titled U.S. Education Vertical Communication Service & Solution Market provides an analysis of key market drivers, restraints, and trends that are influencing the education vertical’s spending on communication service and solution. In this study, Frost & Sullivan's expert analysts thoroughly examine the following technologies: enterprise voice and data equipment and applications, wireline voice, wireline data, and wireless voice and data services, across K-12 as well as the higher education segment.

Awareness of Advanced Technology Combined with Budget Constraints Drive Higher Education Segment to Adopt Next-generation Solutions

Internet Protocol (IP) telephony solutions are experiencing increased demand as many schools and colleges are already on a converged network. With rising adoption of converged next-generation networks, numerous teaching as well as administrative applications, such as, campus surveillance, centralized school bell, and attendance systems among others are being added to the school network. "This, along with budgeted funds available for telephony system replacement is likely to drive the spending on next-generation solutions," according to the analyst of the study. "Demand for IP private branch exchange (PBX), IP phones, and other IP communication solutions such as Unified Messaging (UM) or Unified Communications (UC) is likely to be high in the next 2 to 3 years."

The availability of skilled in-house IT staff capable of configuring the PBX system is a key driver for the adoption of open-source telephony. The higher education segment has traditionally been an early adopter of technology due to the high level of exposure to technological developments in the market. The obvious cost savings offered by the magnitude of telephony users in this segment as well as the ease of configuring the system are a few reasons that are expected to drive the adoption of open-source telephony in the higher education segment.

Growing Need for Easier Communication on Campus and Aid the Growth of WLAN Solutions in this Market

Students are increasingly demanding easier communication with the faculty; in addition, better administrator-student communication is driving the need for voice over wireless local area network (WLAN) solutions. As the penetration of WLANs increases in this segment, educational institutions are considering adding voice to their WLAN network. With a WLAN handset in hand, administrators/students/faculty can communicate seamlessly with one another on the campus.

The decreasing costs of implementation and rising performance levels of wireless technology are driving the adoption of WLANs. Further, security solutions needed to tackle the vulnerability issues of next-generation networks are likely to attract considerable spending in the vertical. "On the telecom service front, wireline voice spending continues to decline due to the adoption of wireless voice and voice over Internet Protocol (VoIP)," explains the analyst. "Spending on fiber-optic solutions (Native LAN, Switched Ethernet, and Gigabit Ethernet) for the internetworking of LANs continues to be a key trend in the K-12 as well as higher education market segments."


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