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Analysis of the Latin American Contact Center Outsourcing Services Market
5/7/2012 | published by: Frost & Sullivan
This study examines the trends in the contact center outsourcing services markets in Latin American and forecasts the market demand. It provides an extensive coverage of the services delivered for the overall Latin American market
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$6,000.00
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Worldwide and U.S. IS Outsourcing Services 2012–2016 Forecast
4/16/2012 | published by: IDC
This IDC study provides IDC's forecast for the worldwide and U.S. IS outsourcing services market for the 2012–2016 forecast period. This study highlights key assumptions and drivers that are creating significant changes in this market.
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$4,500.00
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US Enterprise Business IT Outsourcing & 3rd Party Services Expenditures, 2011-2016
5/4/2012 | published by: Compass Intelligence
Outsourcing and hosted services will be the largest area of IT spending growth for enterprise firms in 2010. While the trend away from in-house infrastructure and staffing is several years in the making, the
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$1,000.00
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US SOHO Business IT Outsourcing & 3rd Party Services Expenditures, 2011-2016
5/3/2012 | published by: Compass Intelligence
While SOHO businesses are less significant consumers of outsourced and hosted services, these solutions can still offer a high level of service with a reduced infrastructure and reduced costs. This Excel-based Data-rich Deliverable (DRD)
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$1,000.00
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US Small Business Outsourcing & 3rd Party Services Expenditures, 2011-2016
5/4/2012 | published by: Compass Intelligence
Outsourcing is the largest area of IT spending growth across all size of businesses over the next several years. While small businesses have a lesser need for third party services, spending will continue to
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$1,000.00
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Buyer Conversations: Integrating Unified Communications and Analytics into the Contact Centres Can Double Conversion Rates and Improve Process Automation
4/25/2012 | published by: IDC
This Buyer Case Study summarises how an online intermediary deployed an innovative contact centre solution for competitive advantage. This company is a Web-based company and uses multi-channels to communicate with its customers. This includes, for
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$3,500.00
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US Business Outsourcing & 3rd Party Services Expenditures by Size of Business, 2011-2016
5/4/2012 | published by: Compass Intelligence
Outsourced services are a strong area of spending growth, driven partially by the availability of hosted and managed services. Systems integrators and infrastructure providers, like IBM, Microsoft and Cisco, are aggressively making the move
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$1,000.00
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Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Markets
3/29/2012 | published by: Frost & Sullivan
This study examines the trends in the contact center outsourcing services markets in Argentina and Chile and forecasts the market demand. This research analysis provides extensive coverage of the services delivered in each of the
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$6,000.00
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Analysis of the Brazilian Contact Center Outsourcing Services Market 2011
3/30/2012 | published by: Frost & Sullivan
The market environment is watching a changing in its landscape, with acquisitions and fusion of companies. At medium term, it is expected that the Brazilian market will have no more than ten players.
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$6,000.00
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Analysis of the Colombian and Peruvian Contact Center Outsourcing Services Markets
3/29/2012 | published by: Frost & Sullivan
This research service examines key trends affecting the contact center outsourcing service markets of Colombia and Peru. Market drivers and restraints, specifically concerning contact center outsourcing markets, are analyzed and utilized to forecast demands of
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$6,000.00
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Related Markets
- Business Services & Administration
- Business Outsourcing
- CRM & Customer Service
- Call Centers
- IT Services
- Outsourcing
Outsourcing Reports
- Analysis of the Latin American Contact Center Outsourcing Services Market
- Analysis of the Latin American Contact Center Outsourcing Services Market
- Analysis of the Mexican and Central America and Caribbean Contact Center Outsourcing Services Market
- Analysis of the Brazilian Contact Center Outsourcing Services Market 2011
- Analysis of the Colombian and Peruvian Contact Center Outsourcing Services Markets
