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Channel Metrics: UK Travel Money - Consumer Distribution Trends

Finaccord Ltd.
February 1, 2010
25 Pages - SKU: FIN2611374

Abstract Table of Contents Related Reports

Countries covered: United Kingdom

The Channel Metrics briefing about travel money is the most detailed and up-to-date guide to distribution trends in travel money in the UK available on a published basis. It analyses: how consumers acquire travel money - e.g. online, telephone, post or in person; from whom they acquire them - e.g. direct from the provider, through intermediaries or affinity schemes; and how often they acquire them - i.e. how many consumers acquired travel money in the last year, either for the first time or by switching provider instead of renewing or carrying on with an existing product.

0.0 EXECUTIVE SUMMARY
1.0 INTRODUCTION: Research rationale; A number of motivating factors underpin the Channel Metrics report and series of briefings; Updating the results from the 2005 and 2007 surveys; Analysis of consumers making an active distribution choice; Analysis of consumers purchasing or taking out financial services in prior years; Analysis of distribution interfaces; Analysis of specific distribution channels; Expanding upon the results from the 2005 and 2007 surveys; Finaccord; Channel Metrics briefings; Other UK consumer research publications; UK affinity and partnership marketing research publications; UK small business financial services research publications
2.0 PRODUCT ANALYSIS: Introduction; Option for customised data analysis; Switching rates and brand new sales - 2009; Consumers display limited loyalty to travel money providers; Distribution interfaces in 2009; Face-to-face transactions dominate the distribution of travel money; Distribution channels in 2009; Overview; Switchers and new buyers prefer foreign exchange companies to banks and building societies; Detailed analysis; The Post Office is the single most important specific channel for travel money
3.0 APPENDIX: Research sample and mechanics; Research methodology and structure
GRAPHICS / TABLES: The financial services distribution channel universe - specific distribution channels and distribution interfaces; % of consumers switching provider or acquiring travel money for the first time, 2009; Analysis of distribution interfaces used for acquiring travel money, 2009; Analysis of distribution interfaces used for acquiring travel money, 2009 (data); Overview of distribution channels used for acquiring travel money, 2009; Overview of distribution channels used for acquiring travel money, 2009 (data); Comparison of main distribution channels used for acquiring travel money, 2009; Detailed analysis of distribution channels used for acquiring travel money, 2009 (data); Sample breakdown by age group, household income band and geographical location

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Channel Metrics: UK Travel Money - Consumer Distribution Trends

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