Affinity and Partnership Marketing in UK Pet InsuranceFinaccord Ltd.April 1, 2010 70 Pages - SKU: FIN2664139 |
- 0.0 EXECUTIVE SUMMARY
- Research background and structure
- Four types of affinity partner make up two thirds of pet insurance relationships
- Single partnerships are the predominant type of operating model
- Agria International Försäkring has gained several relationships in the past couple of years...
- ... while BeatThatQuote.com is raising its profile among aggregators
- Expertise in administration may be more important than price comparisons
- 1.0 INTRODUCTION
- Rationale
- The channels used to distribute financial products and services in the UK continue to proliferate
- Methodology
- Finaccord
- UK affinity and partnership marketing publications
- Other UK consumer research publications
- UK small business financial services research publications
- PartnerBASE™
- Definitions
- 2.0 MARKET OVERVIEW
- Affinities and partnerships in UK pet insurance
- Finaccord’s research identifies over 100 affinity schemes for pet insurance
- Single partners are the most common form of operating model...
- ... often with BDML Connect as administrator...
- ... and with AXA and AmTrust International as the leading underwriters
- Moneysupermarket.com is the dominant aggregator for pet insurance by number of partnerships
- 3.0 NOT-FOR-PROFIT AFFINITY GROUPS
- 3.1 Charities
- Introduction
- Analysis of partnerships
- Charities offering pet insurance divide into those with many products and animal specialists...
- ... with Heath Lambert serving most of the generalists
- Intune may benefit from the merger of Age Concern and Help the Aged to form Age UK
- and the company generated its first year of profits in the 12 months to March 2009
- Through PetPlan, Allianz has more of the animal charity partnerships than other underwriters
- 3.2 Lifestyle organisations
- Introduction
- Analysis of partnerships
- The Camping and Caravanning Club has a relationship with QBE for pet insurance only
- 3.3 Political parties
- Introduction
- 3.4 Professional associations
- Introduction
- 28 professional associations possess in excess of 30,000 individual members
- Analysis of partnerships
- Only two professional associations have a partnership for pet insurance...
- ... but will this spread to further associations through benefits packages?
- 3.5 Sports organisations
- Introduction
- Could sports organisations based around horses add pet insurance to their benefits?
- 3.6 Trade associations
- Introduction
- Analysis of partnerships
- Personal lines are sometimes offered as a ‘carry over’ from commercial insurance schemes
- 3.7 Trade unions
- Introduction
- Analysis of partnerships
- UIA is the main distributor for pet insurance, and could double its partnerships with trade unions
- 3.8 Universities
- Introduction
- 4.0 FINANCIAL INSTITUTIONS
- 4.1 Banks
- Introduction
- Analysis of partnerships
- Most of the banks offering pet insurance have changed insurer, with AXA losing three partners
- 4.2 Building societies
- Introduction
- Analysis of partnerships
- The Leeds Building Society has switched from Fortis to Allianz
- 4.3 Credit unions
- Introduction
- Analysis of partnerships
- MEMBERS Financial Services does not have pet insurance in its current package
- 4.4 Friendly societies
- Introduction
- Liverpool Victoria is a manufacturer of pet insurance rather than a distribution partner
- 4.5 Insurance companies
- Introduction
- Analysis of partnerships
- Four insurers source pet insurance from external partners - including Aviva
- 4.6 Online aggregators and brokers
- Introduction
- Analysis of partnerships
- AmTrust International is the leading underwriting partner by a large margin
- 4.7 Packaged accounts and payment cards
- Introduction
- Pet insurance could be a way to differentiate products, especially with relevant affinity cards
- 4.8 Pawnbrokers, cheque cashers and providers of foreign exchange and remittance
- services
- Introduction
- Low income customers are not likely to buy pet insurance through this channel
- 4.9 Specialized lenders
- Introduction
- The financial difficulties of this sector mean that extending its product scope is not a priority
- 5.0 COMMERCIAL ENTITIES
- 5.1 Airlines
- Introduction
- In theory, pet travel insurance could logically be offered by airlines
- 5.2 Automotive associations
- Introduction
- Analysis of partnerships
- Pet insurance policies from these associations include cover when abroad
- 5.3 Automotive dealers, repair shops and supermarkets
- Introduction
- Analysis of partnerships
- Kwik Fit has gone beyond motor insurance to offer pet policies and other forms of cover
- 5.4 Automotive manufacturers
- Introduction
- 5.5 Estate agents
- Introduction
- The commission from pet insurance is too low to attract interest from estate agents
- 5.6 Football clubs
- Introduction
- Analysis of partnerships
- Clubs’ multi-product financial services divisions have closed after a brief existence
- 5.7 Internet, media and telecoms entities
- Introduction
- Analysis of partnerships
- Broadsheet newspapers offer pet insurance while the ‘red tops’ do not...
- ... and Talk Talk is the only telecoms company currently active in this area
- 5.8 Online price comparison providers
- Introduction
- Analysis of partnerships
- Only one price comparison site has an affinity partnership as opposed to sponsored links
- 5.9 Retailers
- Introduction
- Analysis of partnerships
- Most of the largest retailers offer pet insurance...
- ... although catalogue retailers have had a mixed experience
- As a result of its affinity broking activity, BDML Connect has become a significant competitor
- 5.10 Travel companies
- Introduction
- Mass market, short-haul family holiday companies could find a niche for pet travel insurance
- 5.11 Utilities companies
- Introduction
- Could utilities act as distributors of bundled home-related services?
- 5.12 Other commercial entities
- Introduction
- Branded conglomerates
- Four diverse organisations are now classified as ‘branded conglomerates’
- with Virgin planning an ambitious expansion of its financial services activities
- Saga has changed its pet insurance mandate from Aviva to Agria International
- Loyalty schemes
- The loyalty schemes category includes programs based around leisure, shopping and travel
- AIRMILES, ipoints and Nectar have very different profiles and histories
- Nectar relies on its partnership with Sainsbury’s for pet insurance
- The Post Office
- By June 2009, the Post Office accounted for 700,000 motor and household insurance policies
- GRAPHICS / TABLES
- The affinity and partnership marketing universe
- Entities contacted for the research, segmented by broad category
- Affinity and partnership marketing schemes for pet insurance in the UK: penetration by type of partner
- Affinity and partnership marketing schemes for pet insurance in the UK: segmentation by operating model
- and competitor
- Charities offering pet insurance: penetration, operating models and share of partnerships
- Lifestyle organisations offering pet insurance through partnerships
- The top 30 professional associations in the UK ranked by member numbers, 2010 (data)
- Professional associations offering pet insurance through partnerships
- The top 75 trade associations in the UK ranked by member numbers, 2010 (data)
- The top 75 trade associations in the UK ranked by member numbers, 2010 (data) (continued)
- Trade associations offering pet insurance: penetration, operating models and share of partnerships
- The top 40 trade unions in the UK ranked by member numbers, 2010 (data)
- Trade unions offering pet insurance: penetration, operating models and share of partnerships
- Banks offering pet insurance: penetration, operating models and share of partnerships
- Building societies offering pet insurance through partnerships
- The top 20 credit unions in the UK ranked by member numbers (data)
- Credit unions offering pet insurance through partnerships
- The top 25 friendly societies in the UK ranked by member numbers, 2008 (data)
- Insurers offering pet insurance through partnerships
- Online aggregators and brokers offering pet insurance: penetration, operating models and share of
- partnerships
- Automotive associations offering pet insurance through partnerships
- Automotive dealers, repair shops and supermarkets offering pet insurance through partnerships
- Football clubs offering pet insurance through partnerships
- Internet, media and telecoms entities offering pet insurance: penetration, operating models and share of
- partnerships
- Online price comparison providers offering pet insurance through partnerships
- Retailers offering pet insurance: penetration, operating models and share of partnerships
- Branded conglomerates offering pet insurance through partnerships
- Loyalty schemes offering pet insurance through partnerships
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