Outsourcers' Retention Strategies for their Finance & Accounting Employees

FAO Research, Inc.
March 12, 2007
51 Pages - SKU: FAOR1467335
License type:
This FAO Research report discusses and analyzes the ways that F&A outsourcing suppliers are dealing with the issues of rising attrition rates and employee retention. It also summarizes the detailed retention strategies of 12 major FAO suppliers - ACS, Capgemini, ExlService, Genpact, Hewlett-Packard, IBM, OPI, Infosys BPO, TCS, Wipro BPO, WNS and Xansa - and includes commentary from investment firm Janney Montgomery Scott LLC and some well-known lawyers and consultants in the sourcing industry. The report also offers suggestions for improved employee retention efforts, particularly for offshore-based employees. Whether you are a service provider or prospective/exising FAO buyer or advisor, you'll want to read this report to understand and compare what is being done to mitigate the significant risks of attrition.