IT Consulting as a Catalyst of ITO - The Pursuit of a Vague Synergy

Everest Research Institute
January 1, 2010
39 Pages - SKU: EVRI2590852
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Consulting is a large (i.e., US$116 billion) and dynamic market at the high end of the overall IT services industry. The consulting market is complex, with a variety of models and flavors, delivered by a large and diverse set of suppliers, ranging from IT services firms to technology product vendors to management consulting firms. Historically, buyers and suppliers viewed the role of consulting in driving outsourcing contract very differently. Buyers realize that the outcomes or by-products of consulting may lead to a need for an outsourcing service, whereas suppliers maintained a premise that consulting engagements with buyers can lead to their subsequent winning of an outsourcing contract. This report examines the purported linkage between consulting and IT outsourcing as exhibited by the IT services market.