Delivering And Measuring Success In The Public Sector

Public sector organisations worldwide are under increasing pressure to deliver and demonstrate success in terms of both service delivery and organisational performance. However, research and practice in this context in the public sector is still at the exploratory stage. It requires a sharing of what works, what does not and the development and application of new thinking and new knowledge. This ebook includes articles focusing on the strategic-operational role of performance management in local Government, benefit-cost analysis in Australian Federal Police drug investigations, and the risks and returns of New Public Management in New Zealand’s state owned enterprises.